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Join Scott Dunn, an award-winning luxury tour operator, as a Senior Travel Consultant and shape unique global travel experiences
Overview
Salary
No salary declared 😔
Location
Hammersmith, London, UK
Expires
Expires at anytime
Organisation summary
Scott Dunn is a renowned, award-winning luxury tour operator with offices in the UK, US, and Singapore. We specialise in crafting personalised vacations to destinations worldwide, ensuring our guests enjoy exceptional service at every stage of their journey.
Role summary
- As a Senior Travel Consultant in our Europe & Ski team, you'll be responsible for creating inspiring, tailor-made European travel experiences.
- Engage in all aspects of selling and booking luxury holidays.
- Develop and maintain excellent knowledge of our product portfolio.
- Support marketing efforts, including brochure production, website management, and promotional events.
Role Requirements
- Experience in Europe Travel and Travel Sales.
- A sales-oriented approach with a keen focus on numbers.
- Excellent attention to detail and organziational skills.
- Customer service experience.
- Proficiency in using computer software applications.
Application Process Details
- We look for commitment to our values of detail, knowledge, and inspiration.
- In return, we support career growth, provide tools for success, and offer a wide range of industry perks.
Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK, US, and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-vacation evaluations.
Role Purpose: Joining our specialist Europe & Ski team, we are seeking a Senior Travel Consultant eager to create travel experiences that inspire and instil a love for travel in our guests as voracious as their own. This involves taking ownership for all aspects of selling luxury, tailormade holidays to our discerning guests, whilst navigating and creating experiences across European destinations.
Responsibilities: To take ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation. To contact guests on their return to receive feedback and create new enquiries. To work towards individual and team sales targets and meet Key Performance Indicators. To develop excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio. To support all marketing initiatives including brochure production, website management, email campaigns, PR and promotional events. To meet guests on a face-to-face basis when required. To learn and become conversant with all computer software applications.
About You: Given this is a Senior opportunity, you will naturally have acquired experience across the key product areas through extensive Europe Travel accompanied by Travel Sales experience. Other requirements include: Sales driven with a keen eye for numbers, Enthusiastic and polite telephone manner, Excellent attention to detail, Proven organisational skills, Previous experience of delivering exceptional customer service.
Why work for Scott Dunn: In return for your expertise and commitment to our values of in the detail, in the know, and inspiring; We support your career growth, provide you with the tools to succeed, recognise and reward your success and loyalty, celebrate your excellence, and provide you with a wide-range of job and industry-perks.
