E-Commerce Manager

ECOMMERCE MANAGER: £27K-37K DOE

DAME is looking for an enthusiastic self starter to join the team as E-Commerce Manager. We are at an exciting time in the business and need someone who wants to help us build the business to the next level through maximising our e-commerce revenue and presence!

You’ll work with our Head of Marketing and relevant agencies to optimise our website to increase sales and drive traffic using digital channels including CRM and performance marketing.

KEY RESPONSIBILITIES

Day to day website management

• Uploading new products to our site and ensuring all backend tasks are completed accurately
• Monitoring D2C and ecommerce landscape for inspiration, opportunities and threats
• Updating pages across our site as needed in collaboration with our designer and developers
• Working closely with our customer care team to identify site issues or opportunities to optimise
• Monitoring our site for bugs to be fixed and UX improvements
• Work with our developers to optimise and improve our website

Leading performance marketing

• Work closely with our digital agency to ensure campaigns are optimised, running effectively and pointing to well designed landing pages
• Work with our digital agency to ensure CRM flows are optimised and kept up to date

Sales and promotion planning

• Working with the marketing and commercial teams to align on upcoming promotions and new products
• Creating a schedule for CRM based on promos and product launches
• Coordinating sales and promos with wider marketing calendar and plans

Analysis and reporting

• Tracking changes made to our site to monitor impact and report back
• Tracking and analysing sales figures to work out which online marketing campaigns are working well
• Running A/B tests to identity optimisation opportunities

ABOUT YOU

• You’re a natural self-starter; you love rolling up your sleeves and getting things done, and are comfortable working in a fast-paced environment
• You relish solving complex challenges; you keep a cool head and constantly seek solutions
• You’re bold & resilient; you embrace failures and can pick yourself up when things go wrong
• You’re innovative & driven; you have a hunger to keep pushing to make things better, faster, smarter, always with DAME’s website in mind
• You care about the mission; you want to change the world, ending period shame and plastic period waste
• You're proactive, organised, flexible and self-motivated
• You have excellent written and spoken English language skills
• You’ve got proof of eligibility to work in the UK

WHAT YOU GET

• Be part of a tight-knit, energetic team of like-minded people working together to crush the patriarchy - recognised as one of Escape The City’s Top 10 companies to work for in 2019 and 2020, and The Dots ‘Top 50 Companies to Work For’ 2021
• Employee options scheme
• 25 days of paid annual leave plus bank holidays
• An endless supply of free organic tampons and other DAME products
• Ultraflexible hybrid working, with sociable office space in a sustainable coworking space in Waterloo
• Hands on experience in growing one of the most talked about sustainable brands of the past few years (Fast Company listed us in their World Changing Ideas 2019)

Application Instructions

Send your CV and cover letter along with the top 5 things you would do and the impact they would have if/when you first join DAME.

ABOUT DAME

We’re on a mission to make periods positive for people and the planet. That’s why we’re cleaning up the period industry; removing single-use plastic, harsh chemicals, toxins and stigma.

In January 2019, we launched the world’s first reusable tampon applicator to tackle the 1.3 billion single-use applicators thrown away each year in the UK, along with organic, biodegradable tampons. Following the success of our applicator, we launched reusable period pads, offering people a softer, thinner and greener alternative to the world’s most popular period product. In 2023, we’ll be launching period pants and a reusable cup option to offer a range of products designed for everyone.

We’ve grown a community of amazing customers in over 60 countries, secured nationwide listings in major retailers, and saved over 350 million pieces of single use plastic from entering landfill and our oceans. We’re also proud to be a certified B Corp and were the first ever Carbon Neutral Plus brand - offsetting double the emissions we create.