Programmes Lead

Full time role where we’d expect you to be 2 days at our London office (Paddington Works) and 3 days remote + Flexible Fridays (no internal meetings or comms to provide focused time for work)

£35k (£40k OTE) + share options 

• Do you want to work for an ambitious social start-up?
• Do you want to grow with a company with international expansion plans? 
• Do you want to deliver something that has a genuine impact on people’s lives?

Well, you’re in luck! We have an exciting opportunity to join us in our Programmes Lead at Circl!

You’ll be a key early hire at apre-seed BCORP startupco-founded by Charlie Stainforth (Future Frontiers & Elevate Education) and Adrian Blair (CEO Dext & Ex Google, Spotify & Just Eat). Not only that, but you’ll help to build the next generation of diverse leaders.

What do we do?

At Circl, we believe in a world where anyone can learn to lead, regardless of their background. We believe in a new kind of leadership– one that has empathy, inclusion andempowermentat its core.

The Circl Leadership Development Programme is the first of its kind. We train professionals at top businesses alongside Future Leaders from under-represented backgrounds in 'the coach approach' to leadership. 

Each professional is matched 1 to 1 with a Future Leader and they practise/apply the skills they learn by coaching each other on their real-life challenges and goals. Everyone's an equal on the programme and all participants receive a certification in coaching skills recognised by the Association for Coaching. 

It’s a uniquely effective way to help businesses build a coaching culture,while giving talented young people the skills they need to succeed and achieve their goals.

We’ve already done some amazing work with lots of young people and businesses includingFacebook, Uber, eBay, O2, Etsy, BritishLand, Allen&Overy, Google, Hello Fresh, Innocent, Landsec, PepsiCo, Trustpilot and many more. 

Click HEREto go to our website to get a flavour of what we do and read some case studies.

What will you do?

We’re looking for someone to lead our programmes team in the delivery of Circl. You’ll understand why high quality delivery is an enabling factor to our commercial approach and is so important to our social impact. You’ll be reporting directly into our CEO, Charlie, and line managing one or two people in the programmes team. 

This is a snapshot of what the role entails:

ProgrammePlanning and Delivery 

• Schedule how and when our Circl programme sessions and Circl observations are delivered 
• Manage the resourcing for delivery plans with the team and external facilitators
• Support in client onboarding conversations to plan programme delivery
• Run any programme sessions on Zoom / Teams as required 
• Point of escalation for any programme issues 
• Project manage any programme design upgrades in partnership with Charlie

Programme Processes and Impact

• Responsible for improving and reporting on programme quality KPIs (Key Performance Indicators), session metrics and programme data requirements from the wider team
• Develop existing and new processes to support improving the quality of the Circl programme and observation process 

Account Management;

• Alongside supporting key clients on the successful delivery of their Circl Programmes you’ll also be expected to upsell and renew key accounts.
• You will manage some of your own accounts, while also supporting your team to manage theirs with the aim of doing repeat programmes with them.
• Your performance will be assessed on all Programme Quality Metrics and the number of Clients that renew their programmes with us or increase the amount of work they do with us. 
• You will be eligible for commission if you and your team achieve successful renewals.

Facilitator Management;

• Ongoing cultivation of current facilitator relationships eg. through programme check ins and being their point of contact
• Matching delivery requirements with facilitator availability 
• Future facilitator recruitment and development as Circl grows
• You will manage this with support from your team.

What we’re looking for:

• 2-5 years experience inprogramme management or in an area with a transferable skill set. You are extremely organised, with an eye for detail and love building out a process but also know when to be flexible to deliver on the needs of the business. 

• Comfortable communicating with different stakeholders and building brilliant trusting relationships with programme participants, programme facilitators and the rest of the team.

• You’re connected with social impact: just like the rest of the team you are genuinely engaged in our mission. You want to work for a company with purpose and you want to make the world a better place. 

• Tenacious: you will follow up relentlessly ensuring you make the most of every opportunity to support more underrepresented young people. You should have a great track record of sorting out any programme challenges.

• Commercial: you enjoy discovering and developing opportunities, being held accountable with KPIs, building existing client relationships; picking up new leads; and finding your way to decision makers in companies through your own initiative.

• A team-player: you are great at getting your stuff done, but you’re also a supportive and caring team-member who genuinely wants to help others.

• We’re a small team so there will be lots of opportunities to get stuck into other areas of the business too. We love to hear from someone who has worked at a startup or small team within a larger company.

• Using Excel and Salesforce to manage programme scheduling and planning. You may also bring in new tools to support Circl in this area.

• A bonus for Circl would be that you’re interested in or experienced in coaching

Why Join Us?

• Make a difference– Our programme helps young people from underrepresented backgrounds develop their interpersonal and leadership skills while also helping professionals get better at their jobs. We’ve already seen the social impact this can have on a small scale and need help taking it global. 

• Freedom –There’s scope to do a lot with this role. You have the freedom to come up with awesome ideas and run with them. 

• Sustainable growth– We want to build a world where everyone can learn to lead. We have huge plans for international growth and you’ll be an important early hire.

• Our people– We’re a close-knit, inclusive team who are really passionate about what we do. We want to make the world a better place and have fun while we do it!

• Flexibility – We also offer Flexi Fridays (no internal meetings) and 30 days holiday allowance including bank holidays

How do I apply?

We want to hear why you want this role. 

Apply via our application form HERE

Please include

1. Your CV (2 pages max) + Linkedin 
2. A brief cover letter telling us what you’ll bring to the role

Application deadline: Friday 25th November 

Interviews: w/c 28th November & w/c 5th December 

Potential Start Date: December 2022 / January 2023 TBC 

We want to create an environment where everyone, from any background, can do their best work. We believe having a diverse team is the right thing and we support diversity in all forms, including socio-economic background, gender, race, disability, age, religion, sexual orientation, and life experience so we welcome and encourage job applications from people of all backgrounds.

If you have any questions about the role before applying, please get in touch with [email removed - click apply for more details]

Appointment subject to references and DBS check. 

What are you waiting for… APPLY NOW!

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