Travel Consultant

Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK, US, and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-vacation evaluations.

The role: Joining our specialist Oceans and Islands team, we are seeking a Travel Consultant eager to create travel experiences that inspire and instil a love for travel in our guests as voracious as their own. This involves taking ownership for all aspects of selling luxury, tailormade holidays to our discerning guests, whilst navigating and creating experiences across our Oceans and Islands portfolio.

Job requirements: Responsibilities include taking ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation. You will contact guests on their return to receive feedback and create new enquiries. You will work towards individual and team sales targets and meet Key Performance Indicators. Developing excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio is essential. You will support all marketing initiatives including brochure production, website management, email campaigns, PR, and promotional events. Meeting guests on a face-to-face basis when required and learning and becoming conversant with all computer software applications are also part of the duties.

Benefits: In return for your expertise and commitment to our values of in the detail, in the know, and inspiring; We support your career growth – We provide you with career progression aligned with your chosen career path, access to internal job opportunities across Scott Dunn's global offices, as well as across 30+ brands spread across 93 cities worldwide as part of Flight Centre Travel Group. We give you the tools to succeed – We provide personal and professional development enabled by our award-winning Learning and Development team, comprehensive familiarisation, and educational trips, unlimited access to LinkedIn learning amongst other professional and personal development platforms, as well as 1 hour for your own development each week. We recognise and reward your success and loyalty – We run commission and bonus incentive schemes to compliment competitive salaries, as well as a company loyalty scheme, which includes a personal travel fund for each staff member and 23 days annual leave plus bank holidays that rises by 1 day per each year of service (up to a maximum of 30). We celebrate your excellence – With monthly, quarterly, and annual recognition schemes and awards, alongside the opportunity to win a place at Flight Centre Travel Groups annual Global Gathering, we celebrate excellence in all forms. We provide you with a wide-range of job and industry-perks – We can offer you subsidized private healthcare, a contributory pension scheme, staff travel insurance, 3 days of paid volunteering leave, access to cycle to work and season ticket loan schemes, a dedicated in-house team who are your source for exclusive industry discounts for personal and work-related travel, as well as share options in Flight Centre Travel Group amongst much, much, more!