Sales Coordinator - Returnable Packaging Solutions

About Us

We’re Circular&Co. and we are striving for global change, by making Circular Design the new standard. Together we can build a waste-free, endless world. By using waste materials to make new products which are then fully recyclable, we can reuse the same materials over and over, closing the circle. This drastically reduces CO2 emissions, stops consumption of the planet’s precious resources, and eliminates pollution; the three core challenges humanity faces. By joining us on this mission for Circularity, together we can take real steps towards a sustainable future.

OUR MISSION: To produce and promote circular products, building a sustainable future for every living species on our planet.

We are actively working with organizations, from large multinationals to local café’s to build circularity into their business models. We have helped global corporations take practical, impactful steps in their daily operations to help achieve their sustainable goals.

About You

We are looking for an energetic, enthusiastic and driven Sales Coordinator to help us project manage and grow our newest business unit – focused on delivering returnable food packaging solutions. The future is returnable. For the last two years we have been developing products that will enable the world to make the transition from single-use to returnable food packaging (think cups, pizza boxes etc.) as pain free as possible.

Single-use items are soon to be driven out of use, due to legislation, climate and consumer pressures – it is only a matter of time. With 95% of the population is still using single-use cups and packaging, this presents a huge opportunity to meet consumer needs with a practical, easy-to-use sustainable solution where items can be used, returned and then reused in a cost effective way.

Coming from a background in sales, project management or customer service, previous experience of working with consumer goods would be desirable. You’ll develop a deep understanding of our brand and the wider Circular Economy movement to help further our reputation as the leaders in Circular Design.

You will passionately believe in sustainability and that companies have a huge responsibility for what they physically produce. You will have a desire to help effect real change in the world by helping organisation’s replace single-use packaging with our innovative returnable packaging solutions.

Working as part of a high performing team, you’ll be super organised and come armed with a real attention to detail. It is essential that you are adaptable and comfortable working in a fast-paced environment where no two days are the same.

Your ability to work cross-functionally across departments (sales, marketing, operations, finance) will be key to your success in this role. You will be a good communicator and confident dealing with our external partners and customers.

You will be ambitious and keen to develop your career. This role offers opportunities for progression over the next three years, in-line with our company growth plans and your own personal development goals.

Your Role

Reporting to our Commercial & Returnable Solutions Lead, your role is to support the growth of the business unit through effective co-ordination of sales opportunities. You will be responsible for managing incoming enquiries, researching new opportunities within the sector and qualifying these leads before passing them on or managing them yourself. An important part of the role is taking full accountability for onboarding new customers, producing detailed sales quotes and raising sales orders. Coordinating artwork with our creative team and producing bespoke presentations for customers, along with sending, tracking and following-up samples with customers. As the role progresses you will be given your own accounts to manage and sales opportunities to unlock.

Your Responsibilities

• Capturing data, qualifying and responding to incoming requests for information (via web, email and phone) from new and existing customers and strategic partners.
• Ensuring all leads and enquiries are captured in our CRM (Prospect) which is also used to generate quotes and process sales orders.
• Researching new sales opportunities and generating connections and leads for the company (primarily via Linkedin) as well as conducting targeted new business activity on a project basis.
• Identifying key strategic opportunities and either passing them on or scheduling video meetings to convert the sale.
• Responsibility for onboarding new customers and setting up C&Co. with distributors and customers once we have secured listings and sales.
• Working with our creative team to produce bespoke mock-ups for branded products to support the sales process.
• Project managing large bespoke orders direct with our global production facilities, arranging samples, coordinating artwork and packaging requirements.
• Arrange for samples to be sent, tracking them and ensuring timely follow-ups to deliver a high conversion rate of leads and samples.
• Liaising with our operations & logistics team on production, shipments and deliveries.
• Liaise with the marketing team to co-ordinate lead generation and promotional campaigns to capture new business opportunities across our existing and new customers.
• Attend trade shows to support where necessary (typically 1-3 per year).
• Coordinating our pilot schemes (with partners such as National Trust and City to Sea) whilst feeding back case study info, content and insight to our marketing team.
• Become a reliable member of the sales team working closely with colleagues in the wider business to establish a fun, supportive, enjoyable work environment.

Your Skills

• Experience in working within a sales organisation & customer facing role (essential).
• Exceptional organisational skills & a high attention to detail (essential).
• Ability to adapt to fast-paced changing business needs while being able to work independently with a positive attitude (essential).
• Ability to manage multiple projects simultaneously whilst effectively communicating with internal and external customers (essential).
• A team player – with the ability to work cross-functionally across departments (essential).
• Strong knowledge of Microsoft Suite including Excel and Outlook (essential).
• Experience of Customer Relationship Management (CRM) software (desirable – full training will be provided).
• Experience in telephone, email, video call and face to face sales (desirable).
• Experience within the consumer goods market and knowledge around the growing Circular Economy movement (desirable).

Your Benefits

• We’re offering a full time, permanent contract, based at our HQ in Perranporth, Cornwall.
• We’ll invest in you with a competitive salary, depending on your skills and experience. The salary will be supported by target based bonus opportunities (after the first six months).
• We’ll support your ongoing professional development with bespoke learning initiatives and training opportunities.
• We offer fabulous career progression - as we grow, you’ll grow too!
• We’ll give you a whopping 80% discount across our fantastic range of products.
• You can join our electric car incentive scheme with the company contributing towards costs.
• Cycle to work scheme available.
• Experience days – as part of team bonding we will always look to arrange team experiences once or twice a year.
• Charity day – everyone is entitled to an extra day off work a year for charity work.

How to Apply

Send your CV and a covering letter telling us a bit about yourself and why you are exactly the right person to join our team to [email removed - click apply for more details]

Start Date: ASAP

Salary: £23-28k (depending on experience)