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Knowledge Systems Curator

Jacada Travel

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Posted 3 weeks ago

Expired

Join Jacada Travel as a Knowledge Systems Curator and shape the way we manage information to deliver exceptional travel experiences.

Overview

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£33000 - £35000

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Fully Remote

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icon Expires

Expires at anytime

Organisation summary

Jacada Travel offers unique travel experiences to its clients. As a Knowledge Systems Curator, you will have the opportunity to directly influence how we succeed in delivering these experiences by managing and optimizing our wealth of information.

Role Summary

  • Develop a strategy for managing, maintaining, and improving our internal google drive based knowledge base.
  • Optimize the knowledge base for indexing and use with future database tools which we are developing.
  • Conduct major reorganisation and enrichment of legacy data and establish clear processes for future data collection and storage.
  • Collaborate with regional product managers, sales and client experience management to ensure the knowledge system's efficiency and effectiveness.

Role Requirements

  • Meticulous attention to detail, strong organisational skills, and a proactive approach to information management.
  • Proven experience in information management, data organisation, or a similar role.
  • Highly proficient with Google Drive and the Google Workspace suite, and familiar with information architecture principles and best practices for knowledge management.
  • Ability to explain complex processes clearly and collaborate with multiple stakeholders.
  • Ability to work independently and proactively, taking ownership of tasks and driving them to completion.
  • Familiarity with data privacy regulations (e.g., GDPR) is desirable.

Application Process Details

  • 1st Stage: Virtual competency interview and task evaluation.
  • 2nd Stage: Virtual technical skills demonstration, project and stakeholder management discussion, task reflection and review.

We are seeking a proactive and detail-oriented Knowledge Systems Curator to join our team on a 12-month Fixed Term Contract. This is an exciting opportunity, and you will play a pivotal role in shaping how those working at Jacada Travel access and utilize the wealth of information available.

The role As our Knowledge Systems Curator, working closely with our regional product managers, sales and client experience management, you’ll help create the strategy, implementation, and ongoing maintenance of our internal knowledge base in google drive. Specifically, this knowledge base will need to be optimised for indexing and use with database tools which we are planning to develop and will require a major reorganisation, investigation and enrichment of legacy data. You will also help to establish clear processes for collecting and storing future data, and empower our team to deliver exceptional travel experiences.

Job requirements This role requires a unique blend of meticulous attention to detail, strong organisational skills, communication skills and a proactive approach to information management. Proven experience in information management, data organisation, or a similar role. Excellent organisational and time management skills, with strong attention to detail and accuracy High level of proficiency in Google Drive and the Google Workspace suite Understanding of information architecture principles and best practices for knowledge management. Experience developing and implementing file naming conventions and metadata schemas Strong written and verbal communication skills, with the ability to explain complex processes clearly Ability to work independently and proactively, taking ownership of tasks and driving them to completion Ability to collaborate with multiple stakeholders across competing projects Problem-solving skills and the ability to identify and resolve issues Familiarity with data privacy regulations (e.g., GDPR) is desirable.

Benefits Flexible Working, Mental Wellbeing Support, Learning and Development, Bank holidays, Socials, Casual Dress Code, Private Medical Care, Dog Friendly Office, Cycle to Work Scheme (UK), Season Ticket Policy (UK).

Applications details Interview Process 1st Stage: Virtual interview (competency) Task and 2nd interview stage Virtual interview : - Demonstrating technical skills in real time - Discussing project and stakeholder management alongside the task - Reflection and review of task - Full details TBC Reports to: Learning and Development Manager Working Hours: Monday - Friday 10am - 6pm UK-based: Remote with access to London office Start Date: TBC

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