Join the passionate team at Battersea and help bring joy to dogs and potential owners by matching them perfectly
Overview
£29808
London, UK
Expires at anytime
Organisation summary
Battersea is a vibrant organization that never turns away a dog or cat in need of help. We specialize in providing lots of love and expert care and get to know their characters and quirks to find them their perfect homes, contributing to positive animal welfare.
Role Summary
- Delivering the highest standards of animal welfare and care.
- Engaging with customers looking to rehome a dog.
- Identifying potential matching dogs.
- Supporting with daily management of dogs.
- Identifying suitable rehoming criteria for dogs and creating their rehoming profiles.
Role Requirements
- Passionate about animal welfare.
- Good customer service skills for engaging with potential owners.
- Ability to manage the daily needs of dogs.
- Ability to work closely with Rehoming & Welfare Assistants and Coordinators.
Application Process Details
- Applications should be submitted digitally before 11th June 2025.
- Candidates will be shortlisted for an interview which is to be held on 26th June 2025.
- The organization reserves the right to close the vacancy early if a high volume of applications is received.
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
Our Dog Operations Team is responsible for delivering the highest standards of animal welfare and care for every dog in their journey through Battersea, from intake, to their care and assessments and then to rehoming. We are looking for passionate individuals to join this team as Dog Rehomers to provide the highest level of customer service to customers whilst ensuring the best outcomes for the dogs in Battersea’s care.
They will do this by engaging with customers looking to rehome a dog and identifying potential matching dogs, ensuring positive outcomes for both the dogs & customers. They will also support with daily management of dogs and identify suitable rehoming criteria for dogs once they have completed their assessments and create their rehoming profiles, working closely with the Rehoming & Welfare Assistants and Rehoming & Welfare Coordinators in both the public kennels and all other associated areas.
We offer a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year, discounted gym memberships and cycle to work schemes, Employee Assistance Programme and access to Wellbeing Resources, generous pension contributions – up to 10% employer contribution, free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year, annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
We are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together. By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
Closing date: 11th June 2025 Interview date: 26th June 2025 For full details, please download our recruitment pack. To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.