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Strategic Business Change Manager

Battersea Dogs & Cats Home

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Posted over 30 days ago...

Expired

Join Battersea’s journey of transformation and play a pivotal role in leading strategic change for animal care.

Overview

icon Salary

£60000

icon Location

London, UK - Hybrid

icon Expires

Expires at anytime

Battersea is experiencing a period of transformation with a focus on improving the care of cats and dogs. This evolution has opened an opportunity for a leadership role that will contribute to the strategic change programme. The role involves managing, planning, and coordinating all projects required for the continued development of our animal care and teams. Furthermore, this includes the oversight of operational business plans, ensuring they are aligned with the change plans.

Role Summary:

  • Steer the strategic change programme for animal care.
  • Coordinate all change projects for animal care improvement.
  • Oversee the planning and monitoring of operational business plans.


Role Requirements:

  • Experience working with a CRM system.
  • Ability to introduce changes to improve team collaboration across animal care.


Application Process Details:

  • Applications must be submitted online via the application button.
  • All applications must be submitted before the advertised closing date.
  • Early application is encouraged due to potentially high volumes of applicants.


In appreciation for your contribution to the cause, Battersea provides a range of employee benefits, including 28 days of annual leave (plus public holidays), discounted gym memberships and cycle to work schemes, a comprehensive Employee Assistance Programme, generous pension contributions, season ticket loans, and a healthcare cash plan.

Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.

The role: This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.

Job requirements: We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.

Benefits: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year, discounted gym memberships and cycle to work schemes, Employee Assistance Programme and access to Wellbeing Resources, generous pension contributions - up to 10% employer contribution, free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year, annual interest-free season ticket loans.

Applications details: To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

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