Lloyds Online Doctor

Lloyds Online Doctor is a ground-breaking remote healthcare service which has treated over half a million patients since 2002. We help people make it easier to look after their own health by providing healthcare services over the telephone internet through the post and in partnership with community pharmacies. Lloyds Online Doctor is a wholly owned subsidiary of Celesio

About us

Lloyds Online Doctor is a ground-breaking remote healthcare service which has treated over half a million patients since 2002. We help people make it easier to look after their own health, by providing healthcare services over the telephone, internet, through the post and in partnership with community pharmacies. Lloyds Online Doctor is a wholly owned subsidiary of Celesio.

Our values

Welcoming We're always empathetic to
our patient's needs. We aim to make our services simple and friendly from start
to finish, so that patients have one less thing to worry about.

Professional - Our service is run by
doctors and experts in healthcare. We apply the latest medical best practice
and never cut corners for commercial gain. We don't trivialise any patient
conditions, but we know when to apply some humour to lighten the
mood.

Honest - Healthcare is important to
everyone, but it's sometimes confusing too. We aim to reduce complexity and
patient uncertainty with clear, jargon free, unbiased-information. We create an
honest, transparent and open relationship, so that patients can assess their
options and make balanced and informed decisions.  

Pioneering - We believe the delivery of
healthcare can be organised much more efficiently, without compromising patient
care.  We relentlessly question the status quo' so we can pioneer new
healthcare delivery techniques that increase patient simplicity, convenience
and value.