Care Network operates across Blackburn with Darwen (BwD). We support vulnerable adults of all ages to live independent lives by providing access to affordable, accessible and quality assured everyday services. Our customers include many older people, people with a physical disability or learning disability, and people with a mental health problem. Our vision is for informed, empowered, resilient, independent and healthy individuals and communities. To achieve this we have 3 distinct areas of operation: 1 Care Network Hub – a single point of access /central hub for all, providing information and access to relevant health and well being options so that people can make informed choices about their lives. 2 Home Improvement Agency (HIA) – providing a range of services (including a local safe trader scheme) that ensures that people are safe, healthy and independent in their homes. As the local HIA we are dedicated to helping people live in safety and with dignity at home. 3 Community Connections – to improve resilience of individuals and communities, through prevention and early action via a coordinated holistic approach and joined up locality partnership working.