The National Association of Child Contact Centres (NACCC) is a UK registered charity dedicated to ensuring children of separated parents have a safe place to meet the parents and family members they don’t live with and to help them understand and process what is happening. There are two kinds of centres supported centres are a vital part of many communities. Supervised centres are used for cases where there is a risk of harm. These centres are run by around 4000 volunteer and 1000 employed staff. At NACCC we are primarily concerned with supporting our members and the existence of clear defined and applied standards in contact centres is critical. To assist us in reviewing and revising these standards NACCC and our members now have the benefit of an independent Standards Review Panel chaired by a judge.