We are a member of Citizens Advice Scotland and deliver the citizens advice service across the whole of West Dunbartonshire district. WDCAB offers general advice and assistance across a wide range of subjects. A fuller explanation of these is given in the advice section. Where we cannot help you, we will do everything in our power to give you the contact details of someone who can. People wishing to use our service can call, email, zoom or visit at many of our outreach points across the community.  Like all Citizens Advice Bureaux in Scotland, we work towards achieving the following twin aims:

To ensure that individuals do not suffer through a lack of knowledge of their rights and responsibilities, the services available to them, or through an inability to express their needs. To exercise a responsible influence in the development of social policies and services, both locally and nationally.

For any resident of West Dunbartonshire contacting the bureau for assistance it will be reassuring to know that our service is free, confidential, impartial and independent. We also fundamentally believe in the clients’ right to choose and so we would take no action without the expressed permission of our clients.