Client Onboarding Executive

We’re Houst. A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. We’ve grown fast. Since launching in 2015, we’ve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide – we’re operating in over 20 cities globally, from Auckland to Lisbon, and there’s a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do.

The Client Onboarding Executive deals directly and is the main point of contact with our new clients to ensure their onboarding experience is outstanding. Their main responsibilities are:

• Onboarding of new properties in UK and Ireland (Both remote calls and face-face meetings in London).
• Create lasting relationships with clients that build trust in the initial stages of the Houst partnership.
• Create professional property listings.

Requirements

• A confident people person who enjoys meeting people and developing new working relationships.
• You have a ‘get it done’ mentality, you love rolling up your sleeves and achieving challenging objectives.
• Detail Oriented: Excel at creating highly detailed inventories and can extract information from hosts to ensure it is as accurate as possible.
• You are organised and efficient with your time.
• You're able to thrive working alone or within a small local team.
• You are excited about using technology to transform an industry.
• Demonstrated ability to excel in a start-up or other challenging fast paced environment.
• You have a good knowledge of London.
• An interest in travel and property.

Benefits

• Enviable company culture – we’ve put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work.
• £24,000 - £26,000
• WFH Tuesdays and Thursdays
• Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
• Enhanced Parental Leave – Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender
• Pension - We provide a pension scheme for all permanent employees
• MacBook
• 25 days paid holiday (plus public holidays) – plus an extra day off on your birthday (because who wants to work on their birthday)