PROJECT CO-ORDINATOR: COMMUNITY FRIDGE NETWORK

SALARY: £11,700 (£29,250 pro-rated) 

CONTRACT: Part time, 2 days per week. 12-month fixed term (maternity cover) 

LOCATION: Central London/ Remote (with occasional visits to the London office) 

STARTING DATE: February 2023 

DEADLINE: Sunday 15th January, 23.59pm 

INTERVIEWS: First interview Wednesday 18th January. Second interview Thursday 19th January (with potential for flexibility). 

TO APPLY: Applications via Applied – Please click here to apply 

At Hubbub we are looking for someone to support our award-winning Community Fridge Network (CFN) at an exciting time as it grows in scale and scope across the UK.  

Community Fridges share millions of meals’ worth of surplus food each year and we work closely with over 400 community organisations to help them set up fridges, operate safely, expand their offer of services on site, access funding, measure social/ environmental impact and access local supplies of surplus food.   

We need someone with impeccable administration and customer service skills to support a great user experience for members of the rapidly growing network and to help track and celebrate the CFN’s positive environmental and social impact. The CFN is agile by nature, and this means the ideal candidate will enjoy working reactively as well as proactively. 

Please note this is a part time role working 2 days a week and can be worked flexibly throughout the week. This is a 12-month fixed term maternity cover contract. 

This role might suit you if: 

• You love providing support and helping others thrive, going the extra mile to solve a problem or offer guidance. 
• You have experience of running or supporting volunteers, community groups or community-based initiatives, particularly in underserved parts of the UK.   
• You are a great communicator, working with empathy and understanding to aid and help support groups/ volunteers who are usually working with limited time/ budget. 
• You have experience of or are confident to learn how to use customer relationship management software – we currently use a platform called Airtable and will provide training. 
• You are proficient with Microsoft Office and Google Suite and have the ability to learn new systems in a timely manner.  
• You have some experience/ are interested to learn about collecting and analysing quantitative and qualitative information which is used to measure the impact of an environmental project. 
• You’re curious. You explore new ways of working, new software, new trends, and think about how to apply them to your work.  
• You’re aligned with our values (see below). 
• You are passionate about the environment and sustainability.    

 THE ROLE  

You’ll be a dedicated coordinator supporting the Community Fridge Network and will work closely with the Community Fridge Network Manager and Project Co-ordinator. The role will require occasional visits to Community Fridges across the UK.  

The key functions of this role are:  

• Responding to external queries about the CFN and dealing with any support/ guidance requests from Community Fridge groups and their volunteers.  
• Providing ongoing support and routine check-ins to Community Fridges and those who are looking to establish a new fridge project. Supporting peer-to-peer learning through a dedicated Facebook group, community platform, webinars and in-person networking events. 
• Helping to develop content and create resources for our CFN community platform that will engage and inspire. 
• Assisting with the onboarding of fridge groups who receive grant funding, ensuring appropriate handling of grant finance and grant-related paperwork.  

Other ad-hoc functions may include: 

• Helping to capture the value and impact of the CFN using different data collection methodologies, and confidently analyse both quantitative and qualitative data.  
• Capturing compelling case studies or success stories, setting up photo and video opportunities to showcase individual Community Fridge projects. 

BENEFITS  

• 25 days (10 days Pro rated) per year holiday allowance, plus bank holidays and extended Christmas break (again pro-rated) 
• Ongoing professional development through our training partner, You Can Now  
• 5% employer pension contribution  
• Office at Somerset House with resident discounts and perks  
• Flexible working (our policy is still TBD but will entail a mix of WFH and time in the office. You do not need to be based in London to apply, but you will need to be able to occasionally come to our office in London).  

ABOUT HUBBUB AND OUR CULTURE 

Hubbub is an environmental charity. Our vision is to create a world where everyone is an environmentalist, (whether they realise it or not). We inspire ways of living that are good for the environment, by designing campaigns that make environmental action desirable. We disrupt the status quo to raise awareness, nudge behaviours and shape systems. We do this with knowledge and playfulness... and we won’t make you feel bad.  

OUR VALUES  

Give a damn about the environment: it’s authentically at the heart of everything we do because we’re committed to taking action on climate change and the environment. We care about the difference we make and are honest about our impact.  

Curious: have an interest in people, places, trends, politics and the world we live in. Asks questions, seeks knowledge and has self direction to discover the answers. We have an eye for detail.  

Entrepreneurial: nimble and brave enough to take risks. Trusting instincts to experiment without fear. Acts like a leader and embraces context and freedom over control and process. Proud of independent spirit. Takes initiative and responsibility.  

Creative: re-imagining everything. Thinking outside the box. Trusting intuition and bringing magic to the everyday. Continually challenging our own status quo.  

Playful: positive and playful to catch the imagination and make people smile, because the world is serious enough.  

OUR PEOPLE  

Hubbub’s success and distinctiveness rests on the quality of our people. No matter where they are in their career, our employees are and should continue to be:  

• Intellectually and politically curious and engaged.  
• Proud of the work they do.  
• Upbeat, motivated by difficult challenges, and tenacious in solving them.  
• Creative, innovative and playful.  
• Team players, sharing success and solving issues and challenges collaboratively.  
• Organised, dedicated and conscientious, with fantastic attention to detail.  
• Flexible, willing and able to respond to constant change and challenge.  
• Committed to communicating in compelling, clear, accurate and accessible way.  

HOW WE WORK  

We do things the Hubbub way:  

• Research: We see environmental issues that need Hubbub’s action. We build ideas based on evidence and intuition. We gather insights and knowledge to understand the people and places we want to inspire.  
• Collaborate: we believe the cause is bigger than the organisation. We build collaborations of organisations, big and small, who share our ambition.  
• Design: We design campaigns that make environmental action desirable. We use behaviour change techniques, positive language and highlight the benefits. We use good design, seasonal hooks and a splash of playfulness.  
• Experiment: we constantly experiment, measure and adapt what we do, to find out what has the biggest impact.  
• Scale: We share what we discover, the good and the bad. When it works, we open source our ideas and build transformative opportunities that enable people to replicate and scale to have a bigger impact.