Facility Liaison Officer (Cloud Equipment)

Cloud Equipment is democratising access to lifesaving medical devices by removing the burden of ownership. We believe that every healthcare provider on the African continent should have access to high-quality medical devices that allow them to serve more patients, treat more conditions and deliver better outcomes - all at an affordable price. We also believe that healthcare providers should be able to focus their limited resources on providing care, not managing the complex lifecycle of medical devices. CE enables healthcare providers to lease medical devices that are managed by independent experts. We have installed equipment in a facility and  are seeking to hire a Facility Liaison Officer to manage our partnership with the healthcare facility as well as to oversee the daily operations and maintenance of the company's medical equipment on site.

Responsibilities

Ensure that all medical equipment is in good working order and ready for daily use by medical personnel Evaluate the performance of the medical equipment and make recommendations for improvement Schedule preventive maintenance and repairs to ensure that medical equipment is in good working condition at all times Inspect the medical equipment to make sure that it meets safety regulations and standards of quality Maintain inventory records of all medical equipment and supplies Attend to the client’s repair calls, escalating as necessary to the engineering team and to the Operations Lead Seek to exceed customer expectations by listening to suggestions, recommendations, complaints and report to the Operations Lead Work closely with the Operations Lead to improve processes in the medical Facility. Design and promote good customer management culture Adhere to organisational policies as approved by the management Elicit collaboration amongst all employees and departments in order to achieve work goals Work closely with the marketing team to expand our customer and maintain a competitive edge amid our competitors Prepare situation reports (SITREP) for the Operations Lead as instructed Performs other related duties as assigned

Requirements

2-3 years' prior work experience in operations management, equipment maintenance or a similar role particularly within the healthcare sector Demonstrable basic knowledge of general maintenance procedures of HVAC/electrical/mechanical systems A university/polytechnic degree in facility management, engineering, business administration or a relevant field Well-versed in technical/engineering operations and facilities management best practices Must have problem solving skills as you will be the first point of contact when issues arise Knowledge of Health Safety Environment is a huge advantage

Benefits

Monthly gross salary: NGN150,000 The opportunity to work in an exciting startup environment that is scaling into a global company

Working on a Founders Factory venture provides a rare opportunity for you to team up with world-class thinkers, entrepreneurs, and creators in building and launching a successful healthtech startup. This role offers the freedom and excitement of working in a nippy early-stage startup coupled with a large organisation's financial stability and resource access. 

This is a once in a lifetime opportunity to lead a game-changing startup with global growth aspirations and to help shape the future of Africa's startup ecosystem.