Key Account/Business Development Associate - Digital Climate Solutions

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities.

Our Sales & Business Development team works hand in hand with our clients to help them identify the right products and solutions to address their sustainability challenges. Whether they are corporate clients or public institutions, whether they are looking to offset their carbon emissions or to engage in a comprehensive sustainability journey, we have a solution that will generate a lasting impact and take them a step further in their social ambitions. If you are a smart, ambitious and dynamic sustainability professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you!

Job summary:

The Key Account/Business Development Associate for Digital Climate Solutions is responsible together with the regional business development teams to source new customers and business contacts in the e-commerce, B2C platforms, software companies and retail industry. In addition, you will be responsible to demonstrate the integration of our climate action, driving sales, and maintaining strong customer relations. To be successful in this role you should have a thorough understanding of e-commerce and other B2C infrastructure, processes and systems and how climate action (offsetting) could be integrated. Ultimately, success is driven by understanding the needs of the client and providing them with the right solution. 

Main tasks & responsibilities:

• As part of a broader APAC business development team, this role is responsible for developing new business opportunities to grow South Pole’s business in the Digital Climate Solutions practice in the Australia/New Zealand region
• Work with the Digital Climate Solutions team (Business Development, Customer Success, Practice Leads) to onboard new and existing clients
• Be the point of contact for a portfolio of new and existing clients to build trusted relationships and position South Pole as their preferred partner for Digital Climate Solutions
• Ensure client satisfaction by maintaining the high-quality standard of our services and anticipating their expectations by applying Key Account Management tasks
• Support business development and be involved in writing compelling proposals and contract preparation
• Participate in client communication and joint marketing activities
• Participate in client meetings, conferences and trade shows
• Contribute to the sustainable commercial success of the team and the company
• Share know-how and market feedback within the company
• Manage and apply South Pole’s Customer Relationship Management Tool

Requirements:

Essential 

• A university degree in IT/Business Management/Sustainability/Environmental Management
• Entry-level account management/sales experience with a strong preference for selling SaaS-based digital solutions
• Established networks in the regional software and eCommerce sector are highly preferred. Understanding of the business drivers behind corporate climate actions and initiatives (e.g. SBT, RE100, carbon neutrality)
• Entrepreneurial mindset and business acumen, sense of responsibility and willingness to take initiative
• Strong drive for results, action-oriented, with self-direction and a sense of urgency
• Ability to successfully navigate complexity and effectively deal with ambiguity
• Experienced working in small teams, ideally within an international and multicultural context
• Excellent communication and presentation skills
• Advanced skills in MS Word, Excel, PowerPoint, Google Workspace, Salesforce

Desirable  

• Work experience in the field of climate change, sustainable development (renewable energy or carbon markets) or corporate responsibility
• Experience in engaging clients at all levels of the organization
• Understanding of the climate solutions market in the Australia/New Zealand region

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. 

We’re a planet of 7.5 billion unique and different people. We all have a contribution to make; South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.