Senior Warehouse Manager

About HIVED 📦

The world needs logistics solutions that are better for people and the environment. That’s where HIVED comes in. We are a London-based climate and logistics start-up building the first-ever sustainable parcel delivery network at scale, now shipping for over 100 brands including ASOS, ZARA, Minor Figures, Allpress, Pip & Nut and more. A tech company at heart, we have built a modern tech stack and intelligent routing, and are massively innovative in a traditional industry. We care about ethical employment, too: our fantastic Delivery Team is highly trained in customer care and paid hourly for fair wages.

All of this means businesses can get emission-free deliveries with better service at more affordable prices. It’s parcel delivery reimagined; better all around for everyone, from start to end, warehouse to doorstep.

Our tight-knit team is made up of ex-Revolut, Bain, GoPuff, ASOS, Apple, Amazon and Gousto employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Maersk Growth, Pale Blue Dot VC, Eka Ventures, the British government and more.

Role Overview 📝

We are looking for a dedicated and passionate Senior Warehouse Shift Manager who will oversee a hugely important environment within our business - making sure the day-to-day is running smoothly. You'll strategically lead a team of shift managers and assistants and oversee all elements of the operations including sortation and daily dispatch. Working within our Live Ops team across both the depot and head office, you’ll be responsible for the managing all of the drivers that start their work from our depot as well as the depot support team that ensure the depot and vehicles are maintained to a high standard. The ideal candidate is excited to take accountability for ensuring the day shift runs smoothly and can work diligently and independently to ensure all tasks are completed on time. This role requires strong computer literacy, organisation skills and a professional work ethic.

In this role, you’ll engage with key member of the business from Operations Excellence, Data, Engineering and Fleet Management. Furthermore, you’ll track and drive both the operational goals and metrics, while regularly presenting your findings to the senior leadership team.

Due to the quick nature of HIVED’s scaling business, you must be able to adapt to sudden changes and growth according to operational necessities. You will likely work roughly 12 hour shifts, 3-5 days a week and will need to have flexibility in your schedule to accommodate the needs of the business.

Requirements

Responsibilities 🎯

• Ensuring that the day-to-day operations of the depot are running efficiently and that the full operational run order of the day is followed by the warehouse team
• Responsible for ensuring that process change is being implemented effectively
• Identifying issues and proactively flagging to other departments
• Managing and supervising a large team including sortation supervisors, assistants etc.
• Ensuring all drivers set off efficiently in the morning
• Receiving all inbound vehicles, unloading and storing parcels
• Monitoring and supporting drivers to make deliveries as efficient as possible
• Analysing data to improve and streamline our delivery processes

Qualifications 🌟

• Reliable and always dependable
• Proactive in resolving issues and suggesting improvements for future developments
• Diligent, trustworthy and very level headed under pressure
• Comfortable using and adapting to software systems
• Excellent organisational skills
• Passionate about the HIVED mission and sustainability more generally
• Comfortable with the ever changing nature at HIVED due to the fast pace of scale

Benefits

How we reward our team 🎁

• Full-time salaried position with pay from £30,000-£38,000 depending on the experience of the applicant
• 25 days leave + 3 well-being days as needed + bank holidays
• Dynamic working environment with a huge opportunity for learning in a high growth environment
• Growth and progression within the organisation based on success in the role
• New MacBook Air or Windows Laptop (depending on your preference)
• Enhanced maternity pay