Head of Market Expansion

Feast It is using technology to build a better global events industry.

We’ve built a curated platform connecting the best suppliers to the most exciting events, from dinner parties for 20, to nationwide virtual events for 2,000, and right up to the UK’s most famous festivals. We believe that every event deserves incredible food, drink and entertainment and we are building the technology to unlock it for everyone.

We’ve brought together an incredible community of the nation’s finest event suppliers, from independent photographers, mixologists and florists, to the finest chefs and restaurants in the world such as Nobu, Bao, and Honest Burger. And yes, joining us means a lot of free food and tickets to events…

Over five years into our journey, our clients include everyone from Amazon, Nike and London Pride, to Tom Cruise, Star Wars and Taylor Swift. We have seen nothing but rapid growth and were named the 7th most exciting startup in the UK in 2020, were finalists in the 2019 Natwest Entrepreneur Awards, have been featured in pretty much every major publication including; The Guardian, The Times, Techcrunch, The FT and have been named in the top 15 in Tempo’s 50 Best Places to Work. We have also attracted more than £15m in funding over multiple rounds from some of the UK’s finest investors including Tim Score (Chairman of British Land), MAHR Projects, Ascension Ventures, Guy Berryman (member of Coldplay) and Richard Pennycook (Chairman of On The Beach and Boparen, former THG Chair) who has joined us as Chair.

The Role

Feast It is rapidly growing across our core offering of bookable event verticals, but we’re actively looking for new markets to leverage our market-leading technology in.

The Head of Market Expansion will be responsible for launching new verticals, setting them up for scale and shepherding them to becoming a vital part of Feast It’s core offering in the long term.

The role will be responsible for its own budget and targets, and will build a core team to deliver rapid growth and influence Feast It’s long term growth and product strategies.

Feast It recently added Venues to our bookable events verticals, and now we’re scaling the offering within our wider business. Initially the Head of Market Expansion will manage our expansion into this area and our goal over the next 24 months is for this revenue stream to become a core portion of our product, and this role owns the end-to-end ideation and delivery of this.

The role will be a blend of owning your own sales strategy and working to improve the full Venues experience; including product, marketing and operations. You will effectively be leading a startup within the business tasked with making venues work seamlessly, before taking your learnings to help dictate our longer term vertical growth strategy.

As Venues are so crucial to the event booking experience, you’ll be responsible for overseeing all areas of the next stage of our growth and will constantly innovate to create a better place for customers to book their venues; offering incredible matchmaking and customer service.

Initially you’ll manage our Venues Commercial team; a Venue Partnerships Manager, but you will have your own P&L to own, and will be responsible for helping develop the longer term hiring strategy for the department.

You will also be the key representative of venues and other new verticals to other internal teams, working closely with product, engineering, marketing & operations to ensure we’re building a compelling offering for venue customers.

The role will initially report into and work closely with the Commercial Director and communicate regularly with Founders. In the long term the role will report directly into our incoming COO and the CEO.

Responsibilities:

Successfully launch and scale our primary new vertical, Venues.

You will have overall P&L ownership for the venue vertical on Feast It and will be responsible for drawing together all the elements needed to ensure we hit our sales targets, as well as owning the hiring roadmap, and broader budget for a new department.

This will act as a framework for successfully launching and scaling a new vertical.

From customer journey mapping, through to supplier onboarding, and developing long term strategies of the new vertical to scale with our existing customer and product.

In the longer term the role will also be central to identifying new verticals, markets, and territories for us to expand into, as well as developing our launch strategy from end to end.

Requirements

- Have direct experience of successfully launching new verticals for a rapidly scaling start up, preferably within the commercial sector. Marketplace experience is a bonus.

- An entrepreneurial mindset for innovation as well as the ability to solve problems end-to-end

- The ability to grow and manage a team will also be integral, so you’ll need previous management experience, particularly in rapidly-scaling organisations.

- You’ll be an authority on sales best practices, tactics and strategies. You’ll be leant on as the sales subject matter expert within the business, so you will need to be forthcoming with your expertise.

- You’ll have a flair for finding solutions and getting things done. We’re a startup, so you’ll need to lead from the front by strategising and executing in equal measure.

- Are emotionally intelligent, empathetic and personable. We care about our customers and take their needs seriously, so we need you to show that too!

- Excited to be part of a team and up for the journey. Startups are hard work, but we have fun whilst we do it and enjoy celebrating the wins.

Benefits

• Generous holiday allowance
• Hybrid working policy with a working from home budget
• Over & Above monthly award (£100 restaurant voucher)
• Learning and development budget
• Regular companywide & departmental socials
• Partnership with Mintago - enhanced pension and financial support
• Generous option awards
• Cycle to work scheme
• Invites and ticket to food and event industry events
• Significant discounts at London’s best restaurants and bars
• A great parental leave policy
• We are a climate positive workforce through our partner Ecologi
• A top of the range Macbook to work on