Email Marketing Assistant

Join Trouva as they are looking for a Email Marketing Assistant

The leading platform to discover independent boutiques and brands, recently named Retail Week's 'Best Retailer Under £250M'. Trouva connects a global customer-base with the best independent bricks-and-mortar boutiques from across the UK and Europe. Our independent community offers a unique curation of established, new and emerging brands across homewares, fashion and lifestyle, that you won’t find anywhere else. Following the acquisition by Re:Store at the end in 2023, Trouva will be partnering on the build and rollout of the next generation of social commerce, leveraging its unrivaled network to push boundaries and change the way people browse and buy

We’re looking for a passionate and eager Email Marketing Assistant to join our busy marketing department. The perfect candidate will be at the beginning of their content marketing career and have some experience in delivering end-to-end email marketing campaigns. They will be enthusiastic, passionate and come to the table with lots of ideas.

The role reports into the Email Marketing Manager and is responsible for planning and delivering targeted email campaigns, designed to engage, inspire and convert our core active database. They are a self-starter with a creative approach to problem-solving and are looking for a role that is varied yet challenging.

Key responsibilities:

  • Plan and create all BAU email campaigns
  • Build close working relationships with our marketing platform vendor, Ometria, ensuring platform capabilities are utilised and optimised across all channels
  • Work closely with the wider brand team to manage the email marketing calendar, ensuring content is engaging and aligned to our core customer cohorts
  • Own and manage the production of both trade and retention levers, collaborating with design, content and performance to effectively launch campaigns
  • Follow and implement against a testing calendar to establish key learnings and implement effective changes
  • Deliver weekly and monthly email reporting across broadcast and automation to better understand campaign performance and identify new opportunities to improve
  • Write copy for email and app campaigns in-line with the Trouva’s tone of voice
  • Research, test and implement new ideas for campaigns throughout the customer journey


Who you are:

  • Experience working with an online retailer in content or email marketing
  • Flawless writing style and attention to detail
  • Creative with your finger on the pulse of current homeware, fashion & lifestyle trends
  • Thrive under pressure in a fast-paced environment
  • Able to creatively problem solve and think on your feet
  • Great communication skills
  • Always ready to take a hands-on approach
  • A great eye for unique curation


  • Competitive salary
  • 25 days holidays plus any aplicable public holidays
  • Quarterly wellness perks
  • Felixible remote working policy
  • Regular team events were we celebrate our success and people
  • Need tech or equipment? We provide you with everything you need to get the job done
  • Unlimited staff discount on all Trouva products, and a Trouva giftcard to get something awsome for your desk.