Mobile Bike Mechanic

About Us

Here at Beryl, we have a clear vision: to build a better world by getting more people in cities moving sustainably.

Our aim is to be the UK's leading micromobility company, delivering sustainable, shared schemes to UK communities. As the only B-Corp micromobility operator, we care about community, safety, the environment, and effective design.

Beryl is growing nationally, and now is the most exciting time to join our team.

The Role

The role of Mobile Bike Mechanic at Beryl is central to what we do - maintaining micro-mobility vehicles for use in our schemes. We are building teams across the country and whilst each has a local flavour we will all work to the same standards, job requirements and targets to maintain the same open and supportive culture. We are a young business and we are still learning. All staff have a crucial part to play in this.

Based in our workshop in East London you will be looking after the UK’s first e-Cargo Bikeshare Schemes in the boroughs of Hackney and Westminster. You will be in charge of maintaining the bikes to gurantee a smooth day to day operation of the scheme. You wil alsol be trained in Beryl’s pedal bikes and e-bikes to support other locations such as our Watford scheme. Additionally the role entails operational support on an ad-hoc basis.

Responsibilities

As a Mobile Bike Mechanic you will;

- Maintain a fleet of 12 e-Cargo Bikes across Hackney and Westminster
- Carry out battery swaps
- Maintain a small fleet of pedal bikes for Hackney Council
- Return bikes in need for repair to the workshop
- Responsible for the in-field quality by identifying damaged bikes and on-street - furniture, rebalancing wrongly parked bikes, etc.
- Being able to perform quick repairs in the field.
- Ensuring batteries are charged, swapped and accounted for at our local depot.
- Operational support and assistance - mainly to our Head of Bike and Problem Management Team
- Support the Watford scheme
- Keep accurate service and maintenance records whilst completing vehicle builds and repairs in our App.
- Help to support continuous service improvements.
- Provide general help and support to our customer base on-street in a polite and helpful manner.

You will be working 40 hours a week on 5 days from Monday to Friday. In exceptional cases there may be some weekend work involved. Shifts are 8 hours per day between 7am and 7pm.

Skills/Qualifications/Behaviour

- Mechanical background and interest preferable.
- A keen interest in the micro-mobility sector.
- Comfortable riding a Cargo Bike.
- A full and clean driving licence is desirable.
- Good communication skills.
- Punctual with good time-keeping skills.
- Be a team player, working and helping your local and the wider Beryl team - but also able to work on your own
- Willingness to travel to other Beryl schemes within the UK if and when needed
- A quick learner, who is able to follow instructions
- At all times work to Beryl standards ensuring maintenance and vehicle builds provide safe vehicles to our Customers.

What we are offering in return

Contract: 1 year fixed term contract (with an opportunity to become perm)
Salary: £25k PA
Location: London

- The chance to build the business and help Beryl on our journey to become one of the biggest micromobility operators in the world
- Cycle to Work Scheme
- Enhanced Parental Leave
- 32 days holiday, including bank holidays
- Beryl Bikes membership
- Online perks and discounts
- Family and friends' product discounts
- Birthdays off

Diversity

At Beryl, we are proud to be an equal opportunity employer. All candidates will be fairly reviewed for the role without regard to race, religion, sexuality, age, disability, gender identity, nationality, or any other protected status. We particularly welcome people from a BAME background or those who are disabled as they are currently under-represented in our workforce. If you wish to discuss reasonable adjustments for this role please indicate this within your application and we will be in touch with you.

While upholding the Equalities Act we are committed to continuing to improve our workplace culture and environment. We strive to support all staff and maintain an inclusive workplace, we champion and support mental health and wellbeing activities.

We value employees from diverse backgrounds and family arrangements, and have flexible working policies that support our staff in balancing their personal and work lives.

Application Process

The following steps will be taken to ensure the application and recruitment process for our Redistribution Driver & Field Operator role is as fair as possible, you should expect the following:

- We review all applications in the first 2 stages (Application/Shortlist) anonymously using redacting software.

- We cross reference all applications against a pre-set, job specific requirement matrix.

- Successful candidates will be subject to a 2 stage interview process arranged both virtually and face to face. A standardised question and scoring system will be used during the interview process.

- Unsuccessful candidates will be provided with feedback on closure of the application process.

Successful candidates will be subject to reference or job-specific background checks after an offer of employment is made.