Operations Associate

We’re Houst- we make home-sharing hassle-free. We build technology that enables us to look after the homes and guests of thousands of hosts, in multiple cities around the world.

We are here to solve the problem that home-sharing is not accessible for many homeowners, who don’t have the time or the expertise. Catering for our hosts means that we hold responsibility for a multitude of customers and services on behalf of them.

Our mission is to build a global platform that makes it easy for everyone to share their home. We’ve already managed over £25,000,000 in host earnings, managing 1,000s of homes in multiple cities around the world.

From Brisbane to Brighton we’re already operating in 9 cities and are growing fast – it is an exciting time to join Houst!

What will you be doing:

9am - 6pm UK time shift pattern

Scheduling Maintenance across our UKI property portfolio

Scheduling cleans and linen deliveries across our UKI property portfolio

Invoicing and payment scheduling

Communicating with internal and external stakeholders

Sourcing and onboarding new suppliers

Building lasting relationships with existing suppliers

Juggling a number of daily, in office operational tasks

Requirements

You have impeccable attention to detail

Ability and willingness to wear different hats depending on stakeholder requirements

Organisation

Experience in customer facing roles or supplier management a bonus but not a requirement

Must be able to work on rota basis including weekends

Benefits

Remote working

Perkbox - a platform with benefits like discounts for shops, a wellbeing hub, and rewards

BetterHelp - offering mental health support

A viable company culture

35 days holiday (including public holidays)