Taptap Send

HR Generalist

Join Taptap Send as they are looking for a HR Generalist

Our Mission

Reduce inequity by helping immigrants move money home by becoming the leading cross-border fintech for immigrants.

The Team

-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).

-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.

-> Driven by mission, guided by values (see below) – in deed, not just word.

-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us

Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment.  Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously.  Its first product, Taptap Send, allows immigrants to send money home instantly and with no fee, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. And that’s just the beginning….

Our Investors

Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

We are looking for an extraordinarily driven individual to join our HR department. The Human Resource Generalist will run the daily functions of the Human Resource department in Casablanca Morocco, including hiring and interviewing CS staff in various countries, administering benefits, disciplinary  and leave, and enforcing company policies and practices. You are self-motivated, highly autonomous and a go-getter who will go above and beyond to get things done. You possess innate startup grit and the ability to juggle many balls and wear many hats. You thrive in a continually evolving and fast-paced environment. We’d love to hear from you !

You will

Have a hybrid role of managing HR/people operations, and hands on recruitment. A crucial role to the growth of our business. Source strong candidates via sourcing, job posts, referrals and agencies. We are hiring for customer service positions all over the world. Facilitate the hiring of qualified job applicants for open positions; collaborate with department managers to understand skills and competencies required for openings. Find opportunities to improve candidate experience and scheduling efficiency Conducts or acquires background checks, reference checks and employee eligibility verification. Handles HR-related inquiries from applicants, employees, and supervisors. Serve as a point of contact to benefit vendors, administrators and employees. Attends and participates in employee disciplinary meetings, terminations, and investigations, as well as preparation of all supporting documents required by the labor law. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Ensure the compliance of HR files and create files for new hires. Edition of various reports regarding absences, attendance and headcount. Management of time and attendance tool.

You have

French & English language skills. Proven experience in HR & Recruitment of at least 2 years Experience as liaison officer with the "inspection du travail" and lead disciplinary meetings. Understanding of general human resources policies and procedures. Good knowledge of employment/labor laws including disciplinary procedures/processes in Morocco. Experience recruiting at volume, preferably for Customer Service or Operations roles. Amazing ability to stay organised with solid attention to detail and great follow through.  Experience working with and recruiting in different countries. Polished communication skills (both clear and friendly!) and incredibly persuasive Demonstrated ability in multitasking, prioritising and meeting tight deadlines. High ambition, self-motivation and passion for our vision.

Taptap Values 

Impact first.

Team next.

Accept reality.

Propose solutions.

Win with grit.

Be proactively candid, with yourself and others.

Love the particular.

Own it.

Create positive energy.

Maybe, even have fun.

Equal Opportunity Employer

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.