PR Associate

We Are Redefining How People Approach Their Health

ZOE is combining scientific research at a scale never before imagined and cutting-edge AI to improve the health of millions. 

Created by the world’s top scientists, our personalised nutrition program is radically reimagining a fundamental human need – eating well for your own body. Currently available in the US, and available for pre-order in the UK, having generated a waitlist of over 300,000, ZOE is already helping tens of thousands of ZOE members adopt healthier habits and achieve their goals.

We are also the team behind the popular COVID Symptom Study, which played a critical role in the fight against COVID in the UK and has now expanded to become the ZOE Health Study (ZHS). ZHS uses the power of community science to conduct large-scale research from the comfort of contributors’ homes to understand health and prevent disease. Our collective work and expertise in biology, engineering, data science, and nutrition science has led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.

A remote-first, well-funded startup, we are backed by founders, investors, and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and doers to join our team on a thrilling mission to tackle epic health problems that span the globe. Together, we can improve human health and touch millions of lives.

We value inclusivity, transparency, ownership, open-mindedness and diversity. We are passionate about delivering great results and learning in the open. We want our teams to have the freedom to make long-term, high-impact decisions, and the well-being of our teammates and the people around us is a top priority.

About the team

The ZOE PR team executes and delivers on all aspects of the PR and communications for the business to help position ZOE and maintain brand awareness in media. As a team, we work smarter, not harder to deliver impactable results for ZOE. The team works within the wider brand marketing team, including the social media teams and content marketing team. The PR team currently works with a broadcast agency.

The ZOE press room receives multiple national opportunities a week and gets to work closely with top consumer titles on a weekly basis. The ZOE scientists are constantly publishing novel science into leading scientific papers, giving the PR team lots of amazing science to discuss with our media contacts. We are currently working on multiple projects with leading broadcasters, including Channel 4, BBC Panorama and BBC Radio 4.

About the role

The new role with the PR team will be supported by the Communications Manager with its main objective to support the day-to-day delivery of the PR strategy for ZOE. This role will include managing the ZOE press inbox, booking interviews, drafting and editing content such as press releases and press comments, media relations and organising and reporting on PR activity to the wider business. 

We are looking for a highly motivated individual who loves PR and media relations, who is happy to pick up the phone and speak to journalists but is also equally as happy collating and delivering reports to the business. This role demands a high level of English fluency and copywriting skills, it also requires strong interpersonal skills that enable the individual to foster strong relationships internally and externally. This role will be instrumental in supporting the PR function as the business continues to grow.  

You'll be:

Managing the ZOE press inbox Organising and reporting on PR activity to the wider business Booking and scheduling interviews for spokespeople Drafting and editing content for press releases, press comments, copy for other parts of the biz Drafting and pitching ideas to the media Speaking with journalists on daily/weekly basis on ZOE, our science and activity Helping to craft the PR strategy

We think this role would be a great fit if you:

Are in tune with the news agenda: You need to have a keen interest in what’s going on in the world, what’s in the news, how the news cycle works (this can be taught) to be able to spot and react to news opportunities. Have strong copywriting skills: You need to be hot on spelling, grammar and proofreading, as well as have a creative flair for producing engaging copy. Are confident at presenting: From communicating ideas to your team to presenting stories to journalists, you need to organise information in a succinct and interesting way to capture their attention. Have brilliant interpersonal skills: Whether it’s over the phone, by email or in person, PR is all about people, so you need to be approachable, friendly and empathetic, and be able to relate to people on different levels Have excellent telephone manners: You will spend a lot of your time pitching stories to journalists, so you need to have the confidence to pick up the phone and speak to them and maintain a positive, friendly and upbeat tone. Are good at time-keeping: You will often be working to tight media deadlines as well as meeting the demands and pressures of the tea, so you need to be able to work quickly and efficiently, without compromising on quality. Are resilient: You need to be happy to pick up the phone to national journalists and resilient enough to handle criticism and rejection.

Listed above is a snapshot of the experience, skills and attributes we think would come handy for the success in this role. Are you passionate about ZOE and this role but don't tick 100% of the boxes above? Please consider applying anyway. We are happy to up-skill where possible.

What you can expect from us

Aside from ensuring the industry-benchmark compensation package and providing you with all the hardware and software you need, we have worked hard for our list of benefits to be focused on things that matter to our team members most. 

Remote-first - work from home, pop into our London/Boston offices, or work within the EU; you have flexibility to choose your own place of work and work flexibly

Stock options -  we want everyone to be rewarded for contribution to our growth 

Paid time-off - on top of any national / bank holidays, you get 28 days off (25 plus 1 life-event and 2 company-wide reset days) 

Enhanced parental leave - adding on to the statutory offering, we know how important it is to be supportive at times that matter

Private healthcare and life assurance - flexible options to choose what fits 

Health and wellbeing - Employee Assistance Program, Cycle to Work and more 

Pension - paying monthly and offering flexibility to top your pension up 

Allocated social, WFH and Growth (L&D) budgets 

Plenty of learning and social opportunities 

We continue to build a benefits package that invests in our team members’ long-term personal and professional growth and wellbeing, adding to this list as it evolves.

Equal opportunities

We believe that having a truly diverse team where everyone can be their authentic self is the key to our success and we are committed to improving the tech industry for the better. We are passionate about equal opportunities and encourage candidates from any underrepresented backgrounds to apply. We don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

While this position is advertised as full-time, we can be flexible on the specific arrangements and would be happy to discuss part-time, job-share or other flexible arrangements, if required.