TARKA London

Operations Wizard

TARKA is a fast growing, young and incredibly fun company which provides children’s activity classes, holiday camps and birthday parties in London and beyond to children from 18 months. We are unique because we put exercise at the core of everything we do.

We are looking for an operations wizard who is passionate about children and exercise, loves the idea of running a slick operation, is highly organised and wants to grow with a company with a big future.

This would be a full-time role, based largely in Holland Park (with some flexibility). The team is young, energetic, entrepreneurial and ambitious and we value our team hugely.


Location: Holland Park, W11 4NQ

Salary: £28,000 plus a monthly performance-based bonus + share options

Annual leave: 25 days holiday

Hours: 08:30am-5:30pm

Benefits: Accelerated career progression opportunities, pension contributions, potential to own shares in the company, regular team socials, flexible working and automatically enrolled on a performance-based bonus scheme. You would be joining a totally awesome team, and we are always open to new and fresh ideas!


  • Being the point of contact for all birthday enquiries and bookings, ensuring that clients are receiving premium customer service and with quick responses.
  • Client relationship management: managing customer accounts, bookings, re-arranging classes, as well as helping with the organisation of private classes, and bespoke events.
  • Managing instructor availability and shifts, working alongside the team to ensure all classes and events are correctly staffed.
  • Dealing with enquiries via the phone and email in a confident and engaging manner.
  • Liaising with private members clubs and other venues.
  • Liaising with our other venues to book and secure dates.


Experience is less important than character for us. We have a strong culture and need you to be a perfect fit. This means we are looking for someone who:

  • Loves talking to new people in person and on the phone and has an outgoing and engaging manner
  • Is a natural ‘organiser’ - you love things to be in perfect order and ship-shape
  • Forward –thinking: you like to plan and think ahead to make sure there are no surprises
  • Positive, chatty and fun: this is how we are so you will just enjoy work if you are like this too
  • Has a positive, ‘can-do’ attitude and strong work ethic
  • Knows instinctively to say the right thing to our customers, by phone or email


  • Experience of working with clients ideally from an education, events, front of house or leisure and hospitality background.
  • Working with Microsoft Office and Excel
  • Accounting – not essential but a bonus if you do have experience in this area (for example working knowledge of Xero or similar platforms)
  • Customer service and/or sales experience