Senior Monitoring Manager

Job Title: Senior Monitoring Manager 
Working Pattern: Monday to Friday (09:00-17:00) 
Salary: £55,000 - £70,000 and up to 20% bonus and benefits 
Location: Hybrid working from London

About Tandem

We’re Tandem. The UK’s fairer, greener, digital bank providing hard working people across the UK with greener ways to spend, borrow and save.With more than 500 people in London, Blackpool, Cardiff, Durham and Manchester, all working together to create a fairer, greener, more accessible bank for people across the UK.

We’re on a mission to proactively help our customers to reduce their carbon footprint and accelerate the UK to net-zero carbon emissions by 2050 and we need more people to help us achieve this goal.

We've taken the beliefs, behaviours, and personality and created four underpinning values. These values demonstrate our guiding principles and behaviours for everyone at Tandem. Our ambition is that these values are ingrained and always front of mind when we're engaging with our stakeholder audiences.  Our values are BRAVE, ENTERPRISING, SIMPLE and TOGETHER.

We’re building an amazing team and we’re looking for a hardworking and driven Senior Assurance Manager to support us on our journey.

Our Team

As we evolve our structure to better serve our customers, this role will assist the Head of Compliance in leading, driving and providing assurance that the business is operating in a compliant manner in respect of all regulatory requirements, to support positive customer outcomes and help deliver cultural change.  To be a key member of the 2nd line team, providing accurate and commercially focussed assurance. 

What you will be working on:

• Working with the assurance team and Head of Compliance to create, implement and deliver the annual monitoring plan.
• Building, managing and monitoring activity and routine reports, raising awareness and adherence across the business.
• Facilitating, continually improving and managing KRI dashboards and departmental MI, assurance results and liaising and supporting the business on outcomes and actions required.
• Producing MI for bank wide Committee’s on assurance activity and progress against the Compliance Monitoring Plan.
• Day to Day Management and support of Assurance Team colleagues.  

What we're looking for:

• Strong focus on consumer outcomes.
• Experience of producing a robust Compliance Monitoring Plan.
• Experience of maintaining Compliance Universe documentation and completing a regular assessment of the universe, in order to ensure that the Compliance Monitoring plan provides appropriate levels of assurance.
• Experience of drafting terms of reference, defining the scope of reviews and developing test plans.
• Experience of undertaking thematic reviews on a wide range of regulatory topics and completing routine monitoring activities.
• Experience of working within financial services environment.
• Experience of working with regulatory requirements, including the Consumer Duty. 
• Strong knowledge of the PRA/FCA Handbook including BCOBS, MCOB and CONC.
• Excellent working knowledge of legislation and regulations.
• Experience of managing relationships with key stakeholders.
• Is delivery and customer focussed.
• Proven track record of consistently meeting targets.
• Ability to plan and prioritise effectively to meet changing priorities and demands.
• Ability to interpret data and information to highlight opportunities and minimise risk.
• Excellent communication and engagement skills.
• Proven track record in effective facilitation and communication at multiple levels.
• Is commercially astute.
• Ability to engage and influence stakeholders at an appropriate level.
• Is analytical, pragmatic and systematic in approach to problem solving.
• Report writing skills.
• Previous experience of managing other compliance professionals.  

Benefits  
Our rewards are getting a big update, with enhancements due to land in early 2023!   
Current Rewards

• 25 days annual leave plus 8 days bank holiday  
• 1 day off for your birthday  
• Electric Vehicle scheme   
• Free cereal and snacks in the office
• Cycle to work scheme and a free helmet  
• Perkbox for treats and discounts  
• Pension contribution   
• 2 days per year paid volunteering   

Take part in our Green Deal

• Volunteer 2 days a week for charity > receive an early Friday finish 
• Raise £200 per annum for charity > Tandem provide PR and marketing support 
• Have renewable energy at home > receive an additional 1-day annual leave 
• Drive a lower emissions or hybrid car > free raffle entries with the chance to win a weekend away for 2 
• Drive an electric car > receive £500 towards a home charger  

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.