Senior Talent Assistant - 12-months Fixed Term

About UpSkill Digital

UpSkill Digital - founded in 2015 - is on a mission to empower all people to succeed in the digital age. Through human-centred, experiential learning programmes, we work with businesses and communities - supported by a global network of coaches, trainers and digital experts - to empower people and stimulate economies from a grassroots level, and we need YOU to help us drive our learning programmes to achieve long-lasting change.

Working at UpSkill

Working at UpSkill is more than ‘just another job’, it’s a chance to build something that matters with a team that truly cares. You’ll get the freedom, tools and support to bring your best self to work and make an impact where it matters most.

We offer you an abundance of benefits and initiatives that actually matter, such as:

• Access to annual learning grants so you can take control of your learning and development journey.
• Agile working environment - we aren't worried about where you work as long as you get what you need to get done.
• Referral, commission and bonus schemes (money is a motivator, after all)
• Well-being initiatives and a jam-packed social schedule for the chance to build real, meaningful relationships
  
• Strong tech set-up, whether you are working from home or decide to visit our London office!

So, if you're looking for a change and you're ready for a challenge, then get in touch!

At UpSkill, we are committed to building learning interventions that inspire a culture of lifelong learning and provide organisations with the support, skills and solutions they need to thrive in the digital world. Our learning experiences sit in the sweet spot where industry-leading learning design meets a global ecosystem of Subject Matter Experts (SMEs), trainers and perfectly blended delivery.

As we continue to partner with forward-thinking organisations, we have an exciting opportunity and are on the lookout for an exceptional...

What does success look like?
It is desirable for the successful candidate to have at least 3 years of experience in the following:

• Administration experience
  
• Events Management experience
  
• Data Management
• Communication skills
• Attention to detail
• Organisational skills
• Team Management

What are some of the things I will be doing?

• Organising delivery logistics for all events, including trainer accommodation, travel & subsistence for in-person events and all links & platform management (YouTube, MS Teams, Zoom etc) for virtual events
  
• Resourcing and scheduling of all events, including putting out requests on shortlist
  
• Ensure sessions are delivered on time and within budget
  
• Ensure we work towards meeting NPS as outlined in KPI scorecard
  
• Daily communications with our freelancers, handling day-to-day enquiries and ensuring they have everything they need for their event/session
  
• Ensure calendar invites are sent with relevant links / physical addresses & client POCs - key stakeholders to all trainers and LPMs - Learning Programme managers
  
• Attend all events/sessions within their remit (Virtual & Face to Face)
  
• Working with LPMs - Learning Programme managers to ensure all info is inputted into the USS correctly and in a timely manner
  
• Cross-checking all platforms have the same information
  
• Organise TTTs - Train the trainer sessions, liaising with the learning team (session-specific onboarding)
  
• Run a tech check for every session delivered and ensure our key criteria is met before the session goes live
  
• Create Mod Docs - moderation documents and make sure they're updated with the relevant information for all sessions
  
• Payroll: cross-checking Cost Actual spreadsheets on a weekly basis against sessions delivered, adding/amending as needed
  
• Ensure Shortlist - Talent Management System payment tasks are correct, up to date and made live - ready to import for Payroll
  
• Provide feedback on every session: trainer feedback, content feedback and trained numbers per session
  
• Acting as the main point of contact for Talent Assistants in the absence of the Talent Lead, supporting and guiding the team with any logistical, scheduling and administrative matters where required
  
• Support the Talent Lead in finding ways to improve knowledge-sharing and processes across the team and onboarding new starters
  
  Does this sound like you? Then get involved!
  

We would love to get a feel for your approach and personality, so if you feel you would be a great fit, please submit your application. We believe in transparency here at UpSkill, so we wanted to share a little more about our recruitment process:

• The first stage is a 15-minute informal chat so we can get to know you and understand your motivations to join us
• You will then be set up for a second stage interview with your potential manager, so you have the chance to ask questions and learn a bit more about the team you are joining

UpSkill Digital is committed to creating a diverse and inclusive workforce. We pride ourselves on being an equal opportunity employer. All relevant and qualified applicants will be considered regardless of religion, gender, sexual orientation, disability and age.