New York City
Full time, 40 hours (including weekends, one weekend off per month)
Retail Sales Manager We are looking for an Account Manager to join our Saks 5th Ave counter. This role will report into the Retail Sales Manager and be responsible for the day to day running of our New York store.
Welcome to Trinny London!
Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
Your key responsibilities are:
Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business Use our HR system, Tamigo, for generating rotas, approving holidays, reporting and employee file management Oversee the execution of inventory checks, stock counts and visual merchandising Accurately follow health and safety procedures Utilise retail management and team meetings to feedback on you counter’s performance Ensure that your team and counter are meeting business objectives, targets and KPIs Addressing any underperformance, seeking support from the Training Team or the Retail Sales Manager where deemed necessary Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising training materials Conduct weekly 121s and monthly reviews, championing your team’s ambitions to progress Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary Lead your team by example and taking accountability Track teams performance and productively on a daily, weekly, monthly basis
The essential skills and experience required to succeed in this role are:
Experience leading a team (minimum of 5 people), ideally within the luxury sector Passionate for makeup and skincare Proven experience leading a team to success within the retail industry Adaptable and confident with an ever-changing environment Positive and can-do attitude Strong communication and mathematical skills Comfortable working towards and exceeding KPIs Punctual and organised
We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we’re always keen to hear from ambitious individuals looking for their next challenge.
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.