Customer Success Manager (New York)

Join Audiomob as they are looking for a Customer Success Manager (New York)

Audiomob was founded on the core principle that there is a better way to monetise games.

We created Audiomob to help developers monetise their games through non-interrupting audio ads. We’re innovating the adtech and gaming space through our unique ‘audio ads for games’ format. Our format allows advertisers to engage consumers while letting developers monetise their games without disrupting gameplay. A creative start-up to scale-up an environment that thrives on new creative and smarter ways of doing things. We are growing rapidly with a client portfolio that includes the likes of P&G, Warner Music Group, Empire and Ministry of Sound!


We’re looking for a proactive, organized, and collaborative individual to join our team as a Client Success Manager! You’ll work closely with our partners, serving as the main point of contact for all insight, analytics, and reporting. Your role plays an essential part in building strong relationships with all our partners, as well as acting as the bridge between business and technology. 

Ideal Experience:

  • 4+ years experience within the programmatic/agency advertising space
  • Proven experience in Customer Success or similar roles
  • Knowledge of the mobile gaming ecosystem
  • Experience in managing digital advertising campaigns
  • A keen interest in technology and previous experience in a technical account management role is desirable
  • Strong analytical & problem-solving skills

Roles and Responsibilities:

  • Conducting thorough research to inform media plans, decks, and strategy development
  • Collaborating closely with our partners to understand their needs and goals, and proactively provide insights and recommendations
  • Building and maintaining strong relationships with our partner organizations, ensuring their
    satisfaction and success
  • Serving as the primary point of contact for all insight, analytics, and reporting needs,
    effectively communicating results and driving data-driven decision-making
  • Managing end-to-end campaign processes, ensuring seamless execution and timely
  • Analyzing campaign performance and conducting comprehensive end-of-campaign
    analysis to identify successes, areas for improvement, and actionable insights
  • Collaborating cross-functionally with both business and technology teams to facilitate
    effective communication and collaboration
  • Staying up-to-date with industry trends, innovations, and best practices, and proactively
    sharing knowledge with internal teams and partners
  • Contributing to the continuous improvement of processes, tools, and strategies to optimize
    client success and campaign performance


  • Equity 
  • Flexible working hours
  • Private healthcare and dental
  • Gym subsidy
  • Lunch card
  • Mental health service 
  • Development allowance
  • Volunteer days
  • Financial planning sessions 
  • Additional holiday on birthday

We’re building a diverse, inclusive team:

Diversity and representation matters to us. While the forward journey of representation in the game and tech sectors is going in the right direction, on the whole, there remains much to be done. We know that the future we want to see should be reflected in our own team and values. As such, we encourage applicants from all backgrounds to apply, and welcome those that believe diversity in all its forms is a key driver of success.