IT Systems Engineer

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

We’re building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of >250 people

• Among the top 10 fastest growing tech companies in the UK

• Profitable since 2017

• Backed by top investors including Balderton Capital and Goldman Sachs and most recently OTPP (Ontario Teachers' Pension Plan) in 2022

• Loved by customers with the best reviews in the market (4.9/5 across 10,000s of reviews)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes. We launched our loans product in the US in 2022 with more product launches to follow this year!

Join us if you want to:

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

• Work in small teams of exceptional people who are relentlessly resourceful to solve problems and find smarter solutions than the status quo.

• Build the best technology in-house, using new data sources, machine learning, and AI to make machines do the heavy lifting.

Who are you

We're on the lookout for an IT Systems Engineer to join our team! Do you enjoy scripting, automation, and network support? As part of this role, you'll be responsible for implementing and maintaining various IT systems and integrations, ensuring they meet our organisation's requirements and specifications. We're after someone with a deep understanding of the latest technologies and industry best practices, to make sure our IT solutions are always reliable and effective.

You'll need to be well-versed in a range of technologies, for example, Google Workspace, Mobile Device Management (MDM), Managed Detection and Response (MDR), Github, and Identity Provider (IDP). You'll be the go-to person for IT related matters and managing mobile devices across the organisation including (but not limited to) integrating IDP solutions for secure access control.

As a key member of our team, you'll be working closely with our DevOps and Security teams to ensure our IT systems run smoothly. You'll need to have strong collaboration and communication skills, as well as the ability to work in a team, prioritise tasks, and tackle complex problems like a pro!

What's the job

• Manage IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well as onboarding/offboarding new employees and managing repairs and disposal of tech equipment

• Implement and maintain identity management integration, networking, debugging, and external file and secret sharing tooling (e.g. SFTP)

• Develop and implement system scripting tasks to streamline processes and implement integrations between SAAS and internal services

• Participate in cyber incident response and resolution, implement automation for systems integration, and collaborate on IT projects

• Create and publish documentation, including runbooks, and possess strong communication and documentation skills.

• Working with our partners to provide the best technical implementation while learning.

What we’re looking for

• 3-5+ years of experience in IT support/systems engineering or related field.

• Strong customer service skills to support our colleagues are a must-have, along with the ability to explain technical issues in simple terms to non-technical colleagues.

• Strong experience with scripting and automation and networking.

• Good understanding of the importance of security and the application of cryptography protocols.

• Experience with implementing and maintaining IT systems and integrations and network support.

• Strong communication and documentation skills with the ability to work collaboratively in a team environment and support multiple projects simultaneously.

• We will only be able to consider candidates who have the right to work in the UK.
  

Nice to haves

• Exposure and experience with programming languages such as Python, Java, Bash or Powershell.

• Experience with MDM, MDR and IDP platforms such as Jumpcloud, Trellix and Sailpoint.

• Understanding of cybersecurity concepts and best practices, including firewalls, intrusion detection / prevention systems, and security information and event management (SIEM) systems.

Interview process

• A quick phone call with one of the team

• Technical Interview

• A short coding exercise to complete in your own time

• Meet the CTO.
  

Check out our blog

We also have an engineering blog where we have written in more detail about how we work in the engineering team.

Life at Lendable (also check out our Glassdoor page)

• The opportunity to scale up one of the world’s most successful fintech companies

• Best-in-class compensation including equity

• You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

• Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday

• We care for our Lendies' well-being both physically and mentally so we offer the highest coverage of private health insurance

• We organise an annual trip with the whole company, to celebrate our milestones and reflect on our achievements

• We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London