Fulfillment Manager

bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain, where most florists operate offline and have done for decades. bloomon creates seasonal collections using unusual stems to deliver unique flower arrangements on repeat or as a unique gift. We always use field-fresh high-quality flowers straight from the grower and deliver them to our customers through a high-tech and highly creative platform. 

We launched in Amsterdam in 2014 and went from start-up to scale-up at hypersonic speed. In 2021 we joined forces with Bloom & Wild, the UK's fastest-growing e-commerce company (according to the Financial Times).  Driven by our vision of creating the destination for making life a little more thoughtful and beautiful, we're now part of Europe's leading online flower company.

Our group is backed by top-tier investors including General Catalyst (backers of Airbnb and Deliveroo), who led our £75 million Series D funding round in January 2021, alongside Index Ventures (investors in Wise and Glossier). We are home to a family of 3 strong brands, Bloom & Wild, bloomon, and Bergamotte. Together, we are active in 8 countries. 

We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas, and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career, and be part of a genuinely caring and inclusive team.

You will be responsible for:

Responsible for managing the fulfillment team at the Amstelveen warehouse (HR + daily operations) Overall responsibility for complete and timely stock management for fulfillment items in the WMS Organise physical fulfillment stock efficiently and effectively Regular stock count and contact with the Procurement team Implementation of new innovations and continuous improvement of the fulfillment process together with the team and your manager Support the expedition team where needed (outbound transport) Planning of activities and people  Contact with agencies on planning and agency worker performance  Backup for the Production Manager

You

Fluent in English as well as fluent Dutch or Polish Experience in operations (3+ years) and managing a team/shift Flexibility with working hours Ability to work under pressure and have a proactive attitude  You have a driving license  You are available on a full-time basis  (working hours are 10.00-19.00, on-call Saturday).  Experience working in the flower industry Experience in working with production/logistics processes Experience in working with WMS/ERP softwareExperience in Excel/Google sheetsForklift license

Why bloomon?

To care wildly for our customers, first we care wildly for our teams.  We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.

🌻 Work that works for you 

- Flexible working (core hours from 10-4pm)

- Work Abroad for up to 30 days each year 

- Summer hours: every Friday afternoon off during July and August (trialling in 2023)

- Share in our success with a choice to take equity options from day 1

- 1 day per year to volunteer on a project that’s close to your heart

- We’ll support your commute to our office and site locations.  Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement

- Phone allowance

🌴 Time off

- 24 vacation days and an option to buy an extra 5 each year

- Happiness days (1 extra day each quarter for your personal ‘me time’)

- 1 celebration day per year, to celebrate a holiday that’s important to you

- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar

🌱 Health and wellbeing

- Mental health support through Open Up, including access to online therapy sessions

- Allies and champions groups

- Mental Health First Aiders and awareness training for our managers 

- In-person and virtual yoga every week

- Our office kitchen is stocked with healthy drinks and snacks to keep you going

- Financial well-being support through Bippit

- Workplace pension contributions

🌳 Growth & Development

- A flexible training framework for every stage of your career development through our Bloom & Learn programme

- Access to the Goodhabitz learning platform

- Internal & external  Speaker Sessions on a variety of different inspirational topics. 

💐 Moments that matter

- We love having lunch together!  We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen,

- A BBQ-worthy rooftop terrace (Amsterdam HQ)

- Social & wellbeing monthly calendar

- We love to celebrate birthdays, anniversaries and other important milestones!

- Summer and End of Year events, team lunches and post-peak celebrations

- Irresistible discounts on our products, blooms & subscriptions!