Operations Analyst

About Entrepreneur First

At Entrepreneur First (“EF”), we believe that a small number of exceptional people will have an extraordinary impact by creating the technology companies which shape the future in ways we cannot yet imagine. We also believe that for many of these individuals, entrepreneurship is not an obvious or entirely legible career path.

We exist to identify, and amplify the impact of, these individuals. We do this via our unique approach to company creation, which sees us identify and work with outliers before they even know they’re outliers, right through to the day they prove it. We call this Talent Investing.

The companies built at EF are now worth over $10bn. They include Tractable (a computer vision unicorn), Magic Pony Technology (AI, acquired by Twitter for a reported $150m), La Vie (foodtech), Kinetix (creator tools), Neoplants (biotech) and many more.

EF is backed by some of the world's leading founders and investors, including Patrick and John Collison (Stripe); Reid Hoffman (LinkedIn), Tom Blomfield (GoCardless and Monzo), Sara Clemens (Pandora and Twitch); Nat Friedman (GitHub); and Matt Mullenweg (Wordpress). We exist to make great companies happen that otherwise wouldn’t.

The Role

We’re looking for an Platform/ Operations Analyst to support the execution of our talent selection and venture building program at Entrepreneur First.

As part of the local Platform team, you will be responsible for the execution and optimization of EF processes. This will encompass our talent selection, the venture building programme, all the way until the new startups are released into the market. You will work with a variety of internal and external stakeholders and occasionally manage complex projects from end to end.

This is an exciting role where you will have to wear multiple hats as you will help support our talent investors (“TI”) and the founders on their journey. You will report directly to the local Platform manager and work closely with local TIs.

What You’ll Do

Work closely with our TI teams who will find and invest in exceptional individuals. You will play a key role in facilitating the cultivation and company-building throughout Talent Selection, Programme and Fundraising. This is an exciting role where you will have to wear multiple hats as you will help support founders in their journey.  Event coordination and management. Whether it’s a community event where we’ve invited a large number of potential founders, running an Interview Day, or organizing an Investor Dinner to support our founders out to raise, you will be the key figure who ensures these events run seamlessly.  Set up, execute, and improve processes and playbooks on talent selection, venture building programme and fundraising Support with CRM/funnel management, and work with data & analytics Work closely with internal stakeholders to improve processes; Work with your global and local peers to find and develop new best practice. You’ll have the opportunity to support cross-geo initiatives and working streams on talent operations. Ensure that all projects and processes are providing a high-class customer experience for candidates and cohort members

What You’ll Need

2-4 years’ experience in an operational role (within a customer-facing environment would be a bonus) You thrive on building processes and executing them with operational excellence.  You have incredible organizational skills and have the ability to juggle multiple projects at once with attention to detail.  A customer-centric approach that shapes your thinking to ensure founders are always getting the best experience at EF. This passion translates into being always result oriented and thoughtful in your approach.  An analytical mindset and willingness to apply to day-to-day operations. You’ll need to have a great understanding of what’s working and what’s not and with it, being rooted in data and quantifiable hypotheses.  A team player mentality - you are motivated by shared goals. A love of learning and adapting to changing needs or circumstances

What We Offer

A competitive salary and generous upside potential based on performance A buzzing office space full of technical founders working on world changing businesses The opportunity to supercharge your learning by working with a diverse global team across Europe, Asia and North America Attractive vacation allowance; in addition to our annual leave policy, we also close our offices globally for around two weeks over Christmas and New Year A Learning & Development allowance to purchase any product or service that will contribute to your personal or professional development Enhanced parental leave, plus broader leave policies. We care about our team and enabling the right balance between home and working life

EF champions diversity and is committed to creating an inclusive environment in which a wide variety of backgrounds thrive. We do not tolerate discrimination of any nature including but not limited to discriminating on the basis of race, colour, religion, culture, nationality, gender, gender identity or expression, pregnancy, sexual orientation, age, disability, or marital status