Summary

Glean has a lot to say. Can you be our voice?

Last year, Glean was still known as Sonocent, a decade-old, award-winning brand specialising in assistive note taking technology to support students with disabilities. But our Tech for Good mission is more ambitious than what Sonocent could achieve: we want to reach over one million learners who have fundamental barriers to effective learning and who are motivated to reach their full potential. With our rebrand, we’ve created a new category in EdTech that has empowered us to reach a new generation of learners and start breaking into different markets. 

We’re looking for a creative and driven Content Manager who will give voice to an activist brand in the learning and EdTech space. We know that challenging, community-driven content can start fresh conversations and reach new audiences. You’ll have already cut your teeth in content strategy and creation at scale so you’re ready to sharpen your skills with a brand that is considered a true investment by a company that aims for real social impact. 

Purpose

• Collaborate creatively: Work alongside the Brand, Growth Marketing, and Product Marketing teams to deliver content campaigns that excite the market and disrupt the industry. 
• Accelerate content creation: Achieve our goal of becoming learning technology experts within the Edtech market. 
• Shape the brand and product experience: Contribute to the creation of a positive and compelling brand story in all markets. 
• Oil our content pipeline: Increase our content performance and influence perception of our brand as learning technology experts.

Responsibilities

Content Strategy

You are responsible for creating an interconnected content strategy that facilitates engagement across the pipeline and lifecycle. 

Create and implement long-term content planning that supports growth and product marketing, as well as introduces brand-led thought leadership.Understand the best mediums and pillars to reach our different audiences. Carry out rich research to keep ahead of customer and market trends. 

Content Creation 

You are responsible for ensuring the highest standards of creativity in content production, with a vision for content that is always a value-add. 

• Drive our editorial calendar, collaborating on the design, creation, editing, and publishing of content across the pipeline. 
• Introduce new mediums and styles, including audio and video. 
• Advocate for and manage resource requirements as we scale our production.
• Manage and provide training on content guidelines, for a consistent brand tone, style, and voice. 

Content Performance 

You are responsible for ensuring and championing content as a means to delight and support our customers and industry effectively. 

• Track meaningful metrics that demonstrate the value content provides to our pipeline and the brand experience. 
• Ensure the content strategy meets business objectives without ever sacrificing the voice of the customer and our brand positioning.
• Conduct regular content audits to ensure our strategy is purposeful. 
• Manage a budget and understand ROI. 

You're already

• Experienced in content strategy and eager for more. 
• Proud of your exceptional creative work, in a variety of different mediums.
• A confident copywriter who can turn messaging into compelling copy.
• A driver not a passenger, with serious project management skills. 
• Unafraid to ask questions and challenge the status quo. 
• Impact-driven - not just by the numbers, but also by the value your work brings to real humans.

It would be lovely if

• You’ve worked in EdTech or a tech-driven market. 
• You’ve had experience of working with freelancers or a team of creatives and know how to hit the ground running. 
• You've worked with Hubspot or a similar CMS. 

The whole package

Salary

£40,000 - £50,000 dependent on experience 

Some little things that make a big difference:

• 33 days annual leave + 3 gifted days at Christmas 
• Generous individual learning and training allowance 
• Truly flexible hours to suit when you work best 
• Full home working set up and beautiful collaborative office space 
• Nomad working policy with family travel insurance 
• Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)
• Health cash plan (from glasses to massages) 
• 6% employer pension contribution