Junior Product Manager

Collins schools publishing delivers up-to-date and engaging student resources and exceptional teacher support to help UK and International schools tackle new initiatives and utilise the latest technology. The small Product Development team are content developers and editorial project managers, working with authors and freelancers to create print and digital resources from the publisher’s brief to final sign off. We are looking for a Junior Project Manager to support the Digital Product Manager and the team in ensuring digital products are developed and maintained efficiently and to a high standard. This is a vital role with scope to progress and take responsibility for projects and processes. It would be suitable for someone who is confident working digitally, with an interest in both publishing and education technology (EdTech). Prior experience in a similar role is not compulsory.

Key Responsibilites

• Manages ongoing production and updating of ebooks and audio

• Assists with product support across digital products and platforms such as Adapt (collinsadapt.co.uk); running webinars and creating and updating user guides and videos

• Involved with ongoing digital content management, including content upload and maintenance, reporting on content usage and making in-platform corrections

• Escalation point for digital customer support team, triaging queries assisting with resolution.

• Contributes to the scoping/development of new products and/or new features of existing products

• With support, managing digital-first projects

Your First Six Months

You will quickly become comfortable with digital products and processes at Collins. You will be increasingly familiar with the education landscape and with key considerations for different end users. You will become confident taking responsibility for ongoing management of projects and workstreams such as ebook and audio, with increasing autonomy and an understanding of when escalation is required. You will be comfortable asking questions, proposing alternative viewpoints, solutions or improvements and explaining your reasoning and will feel your voice is heard and valued.

Experience Required

• Experience in an administrative role needing accuracy

• Organisation and prioritisation while working to deadlines

• Consideration of customer/user experience

• Appropriate professional communication

Skills Required

• Interest in edtech / digital innovation

• Interest in UX – making the experience as positive as possible for the end user

• Confident working digitally – apps/software etc.

• Collaborative – able to work and communicate effectively with a range of different stakeholders within the business, from sales & marketing, editorial, developers, designers

• Able to manage your own time and prioritise tasks with support

• Able to translate requests from customers/stakeholders into requirements for developers, and vice versa (distil technical information from developers into need-to know summaries for stakeholders)

• Thorough thinker – able to work through the ramifications of changes or new features in digital products and platforms.

• No coding/software development knowledge required

The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking internships or entry level positions. For more information visit  https://www.btbs.org/

Benefits 

Hybrid working model (2+ days in the office) 

28 days holiday plus bank holidays (option to buy and sell holiday days) 

Enhanced pay for maternity, paternity, adoption and shared parental leave 

Private healthcare cover and life assurance 

Summer Hours  

Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal 

Season ticket loans (from day 1 for entry level) and cycle to work scheme 

Relocation Rent Support Loan  

Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work and Pride at HC 

Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes 

Virtual GP and eyecare vouchers 

Gym membership discount 

Onsite physiotherapy (London only) 

Charitable donation matching and  2 volunteering days 

We're a certified Carbon Neutral company 

Free e-books and audiobooks, newspaper subscriptions and discounts on books 

Subsidised canteen and retail discounts 

Onsite prayer room 

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to [email removed - click apply for more details] with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.