Data Insights Analyst

Embark on an exciting journey with Virgin Red! As a key analyst in the team, you'll be at the heart of our customer-focused revolution. This role isn't just about data analysis; it's about shaping the future of loyalty, marketing, and product development. Be the storyteller behind our data, fueling innovation with your your initiative and curiosity.

Experience the thrill of meaningful work, flexible hours, and benefits designed to enhance your professional and personal life.

Discover the Virgin way – where your dedication opens doors to endless opportunities.

Our Virgin Family

Join the Virgin Group – a diverse collective driving change, enhancing customer experience, and having a blast. We're daring, disrupting industries from finance to space, united as part of the Virgin Family.

Virgin Red rewards customers who live the Virgin lifestyle. Earn Virgin Points across our vast partner network, unlocking everyday rewards and exclusive experiences. As the Virgin network hub, we foster deeper customer understanding, opening doors for partners. Bold, distinctive, customer-centric – that's Virgin Red.

Tell me more

• Enable the business to make decisions based on data driven insights by collating and analysing information from multiple sources and providing a logical and coherent story.
• Build dashboards and maintain reports with metrics to help the business understand and optimise the programme, marketing activity and product development through a member-centric lens.
• Work with the team to deliver analytical projects to understand loyalty, value, lifecycle, cross-group and omnichannel engagement.
• Carry out ad hoc analysis and communicate findings in a concise and timely manner.

What you’ll need

• Experience in a similar role, or perhaps you may come from a BI Analyst or BI Developer position.
• Visualisation fundamentals & tools, such as Tableau or Power BI
• Experience building dashboards that enable business users to answer their own questions.
• The ability to communicate complex results in a way that is easy for a variety of stakeholders to understand.
• Experience running analysis to answer business questions by data mining, quantitative and statistical analysis with large volume customer data and/or web/app behavioural data.
• Proficient coding skills in SQL (Python advantageous but not essential)
• Initiative & curiosity - something doesn’t look right in the numbers? Why is that?
• Good commercial acumen and understanding of how to link business objectives to measurable KPIs and project briefs.

The extra details

Role type: Permanent

Location: London hub & your home space

Working hours: Full time - We embrace flexible working. Let us know what hours empower you to be at your best both professionally and personally, we’ll try to find a perfect match for you and us.

Benefits: Dive into a fast-paced, evolving workspace, where your hard work and dedication is rewarded. Fancy unlimited holidays and weekly yoga? That's the Virgin way. We champion inclusion, wellbeing, and purposeful points strategies. Further benefits include flexible working, healthcare, dental schemes, pension contributions and an employee rewards scheme.

Closing date: 16 October 2023

Ready to join a brand that dreams big and is visionary in our efforts to change business for good? We strive to make Virgin a family for everyone, by celebrating diversity and welcoming individuals of all background and skills. We treat our people fairly and encourage everyone to be themselves. Your unique qualities are valuable to us.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help, or if you have any individual requirements at any stage along your recruitment journey.

Excited to make each day rewarding? Don't worry if you don't match every job requirement - we'd still love to learn more about you!