Business Development Manager

At Florence, we’re on a mission to be the number one tech provider for health and social care staffing.

Florence is one of the UK’s fastest-growing healthcare tech specialists, founded by an NHS doctor with an ambition to transform care with people-first technology. Our app empowers health and social care teams; helping thousands of nurses, carers and organisations take control of their work and learning every day.

With over 100,000 e-learners, 90,000 care professionals and 2,000 care organisations joining Florence since 2017, we’re growing even further after a successful $35m series B funding round in June 2022.

We are a growing team of 200+ with offices across the UK including Birmingham, Glasgow and London. The growth continues as we put Florence on the international map, expanding to France and Canada. This is a really exciting time to be joining a fast growing, mission led company and be a part of a tech startup with a purpose.

Find out more about our mission to make care outstanding at www.florence.co.uk/about-us

Role Overview

We’re on the lookout for an enthusiastic and ambitious Business Development Manager to support the Sales Team in our mission to drive and fuel growth as we expand across the nation and internationally. Your role will be to seek new business opportunities and introduce our SaaS products

To be successful in this role, you should have previous experience in developing leads from marketing campaigns and meeting sales quotas. You’ll use your incredible communication skills to cultivate strong relations with customers, from first contact until deal closure. You’ll also be accountable for post-sales service, delivering best practice.

If you’re motivated, passionate and maintain a results driven mindset to fuel growth in a fun and dynamic environment we’d love to hear from you!

Requirements

• Proven work experience as a BD, Sales Account Executive or similar role
• Hands on experience with multiple sales technique inclusive of cold calling
• Track record of achieving sales quotas
• Experience with CRM software
• Understanding of sales performance metrics
• Ability to deliver engaging presentations

Responsibilities

• Reach out to qualifying leads through outbound calling and social media campaigns
• Maintain and grow existing leads, presenting Florence and our products to our potential customers
• Qualify leads from marketing campaigns as interactive sales opportunities
• Fuel growth against targets
• Sell our solution and value proposition to care homes and healthcare services across the nation

• Conduct customer surveys and develop sales strategies to support the delivery of the commercial sales strategy
• Convert losses into wins to the best of your ability
• Deliver monthly and quarterly sales reports for the Leadership Team, keeping abreast of new sales opportunities via networking, exhibitions and referrals

• Provide prompt responses to all customers to foster a culture of trust and interconnectivity
• Maintain positive growth in your market area
• Develop strong relations with the Sales, Marketing and Operations Teams, as well as with end-users to achieve business objectives

• Travel to destinations to best facilitate growth
• Prepare commercial and pricing documents

• Analyse market reports to determine where to seek out new business

Benefits

• Competitive salary plus discretionary bonuses (role specific)
• 25 days annual leave
• Standard pension contributions
• Private healthcare insurance
• Enhanced parental leave
• Flexible hybrid working (remote and office-working)

EQUAL OPPORTUNITIES

We promote an environment for our staff and app users that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances, in a spirit of inclusivity and belonging.

We are proud to be an equal opportunities employer, and believe we find our strength in our diversity. If you require any accommodation to assist you in the interview process, please submit this with your enquiry.

We offer a flexible, empathetic and highly collaborative working environment. If you are motivated by the prospect of a career with a forward-thinking tech company committed to inclusion, we’d love to hear from you.