Digital Content Creator

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

We’re building one of the world’s leading fintech companies and are off to a strong start:

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• One of the UK’s newest unicorns with a team of just over 400 people
  
• Among the top 10 fastest-growing tech companies in the UK
  
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  Profitable since 2017
  
• Backed by top investors including Balderton Capital and Goldman Sachs
  
  
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  Loved by customers with the best reviews in the market (4.8/5 across 10,000s of reviews)
  

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of these are held by big banks with dated systems and painful processes.

Join us if you want to

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• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
  
• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
  
• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
  

About the role

We are welcoming applicants with up to 3 years of professional experience who can demonstrate they have produced high-quality social media and blog content and explored using generative AI to do it.

We’re looking for a super smart social-native person who loves problem-solving and wants to own the creation and nurturing of our customer community through content on and off social platforms. You’ll be creative, know what’s trending and engage customers with killer content.

This role is designed for anyone who has done the following:

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• Created exciting UGC-like content for financial services and products

  
  

• Created blogs, emails or other written content explaining financial services and products to consumers

  
  

• Managed and collaborated with influencers

  
  

• Invested their time exploring how generative AI can be used in content creation

  
  

• followed up rigorously on what they have learned and experienced to upgrade their knowledge going forward

  
  

In short, we want someone who has experience with UGC video, standard video, and long-form copy in personal finance apps or sites that could include banking, credit products, remittances, investments, trading, insurance or any other personal finance needs.

You’ll be working in a small, ambitious, and fast-paced team of data-driven troubleshooters, so this role is for thorough, self-reliant, and curious applicants.

This role should be the subject matter expert for all video and content creation teaching the organisation best practices.

Your team’s objectives

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• We are responsible for the growth of all lending products, historically driven by partner and product initiatives in a B2B2C model.

  
  

• We are now expanding the team to include talented marketers as we combine our products into a single app for customers and launch direct marketing.

  
  

How you’ll impact those objectives

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• You will begin by learning about our various products, current acquisition dynamics, historical B2C test campaigns and current tests being built.

  
  

• You will then be responsible for planning, writing, producing and editing creatives that power our B2C marketing, supported by the rest of the organisation.

  
  

• You will manage the publishing and cadence of output from our social media accounts.

  
  

• You will work hand-in-hand with our new Head of Growth to develop the proposition and write or video exciting and clear content for consumers.

  
  

• Once the product-market fit is established, the company is ready to materially resource and invest in the campaigns unlocking role progression associated with scaling up the team to be as effective as possible in the long run.

  
  

What do you need to succeed in this role

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• Evidence of excellence in something that you are passionate about

  
  

• Ability to use generative AI to produce the best possible content at scale using tools, such as Jasper.ai

  
  

• Deep experience with all core advertising platforms (e.g. Meta, TikTok, Snap)

  
  

• Strong understanding of consumer regulations related to financial promotions

  
  

• Strong written and verbal communication skills with close attention to detail and nuance

  
  

• Excitement about the opportunity to work in a real entrepreneurial environment and have a real impact on the business

  
  

The interview process

We’re not a corporate so we try our best to get things moving as quickly as possible. For this role we’d expect:

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• A 30-minute introductory phone with one of the team,

  
  

• A short take-home task illustrating the type of work involved.

  
  

• Up to 2-3 onsite interviews with the various employees you are likely to work with, using your take-home task as a basis of discussion and collaboration.

  
  

Life at Lendable (also check out our Glassdoor page)

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• The opportunity to scale up one of the world’s most successful fintech companies.
  
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  Best-in-class compensation including equity.
  
• You can work from home every Monday and Friday if you wish - on the other days, we all come together IRL to be together, build and exchange ideas.
  
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  Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday.
  
• We care for our Lendies’ well-being both physically and mentally, so we offer the highest coverage when it comes to private health insurance.
  
  
• We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London.