Volunteer Community Manager - Locals, WhatsApp, Social Media, and LinkedIn

What will you be doing?

We are seeking an experienced and dynamic Community Manager to join our team. As the Community Manager, you will be responsible for fostering engagement, building relationships, and maintaining a positive online presence across various platforms, including WhatsApp, social media, and LinkedIn. This role requires a strategic mindset, excellent communication skills, and a deep understanding of community dynamics. Responsibilities: Community Building: Develop and implement strategies to grow and nurture the community across WhatsApp, social media channels, and LinkedIn. Content Creation: Generate compelling and relevant content to share with the community, including updates, announcements, and engaging discussions. Moderation: Monitor and moderate community interactions, ensuring a positive and respectful environment. Address concerns and issues promptly and effectively. Engagement: Foster meaningful interactions within the community, encouraging discussions, polls, and other engagement activities. Collaboration:Collaborate with internal teams to align community initiatives with broader organizational goals. Work closely with marketing, customer support, and other departments. Analytics: Track and analyze key metrics to assess the health and growth of the community. Provide regular reports and insights to inform future strategies. Feedback Loop: Establish a feedback loop to gather insights from the community and communicate these insights to relevant teams for continuous improvement.  

What are we looking for?

We are seeking an experienced and dynamic Community Manager to join our team. As the Community Manager, you will be responsible for fostering engagement, building relationships, and maintaining a positive online presence across various platforms, including WhatsApp, social media, and LinkedIn. This role requires a strategic mindset, excellent communication skills, and a deep understanding of community dynamics. Responsibilities: Community Building: Develop and implement strategies to grow and nurture the community across WhatsApp, social media channels, and LinkedIn. Content Creation: Generate compelling and relevant content to share with the community, including updates, announcements, and engaging discussions. Moderation: Monitor and moderate community interactions, ensuring a positive and respectful environment. Address concerns and issues promptly and effectively. Engagement: Foster meaningful interactions within the community, encouraging discussions, polls, and other engagement activities. Collaboration:Collaborate with internal teams to align community initiatives with broader organizational goals. Work closely with marketing, customer support, and other departments. Analytics: Track and analyze key metrics to assess the health and growth of the community. Provide regular reports and insights to inform future strategies. Feedback Loop: Establish a feedback loop to gather insights from the community and communicate these insights to relevant teams for continuous improvement.

What difference will you make?

PWN's impact will be transformative. By fostering gender equality in leadership through diverse trustees, you'll create a ripple effect—empowering women, influencing decision-making, and inspiring positive change. This impact extends beyond the organisation, contributing to a more inclusive and equitable professional landscape.