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Senior Solutions Consultant

Braze

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Posted over 30 days ago...

Join Braze as a Solutions Consultant and empower your career with a team that values creativity, curiosity, and collaboration.

Overview

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No salary declared 😔

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London

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In-person- London United Kingdom

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Expires at anytime

Organisation summary

Braze is a customer engagement platform that fosters growth and loyalty between brands and their customers by enabling real-time, cross-channel communication from a single platform. Recognized as a Great Place to Work® across multiple regions, Braze offers a vibrant culture fueled by intellectual curiosity, creativity, and a commitment to equity and opportunity. Headquartered in NYC, with a global presence, Braze offers a work-life harmony-focused environment where your contributions make an impact.

Role Summary

  • Act as a technical storyteller, expertly presenting Braze's solutions to clients.
  • Interface with customers as a Pre-Sales Engineer, technical Consultant, or similar, leveraging your curiosity in tech.
  • Expand knowledge in B2C engagement marketing, mobile marketing automation, APIs, and analytics.
  • Collaborate across departments to support customers with a proactive attitude.
  • Engage in creative problem-solving and stimulate intellectual curiosity.
  • Travel to client locations across Northern Europe (up to 40% at peak times).

Role Requirements

  • Strong written and verbal communication skills with excellent follow-up.
  • Able to work as a team player and improve oneself while assisting others.
  • High level of intellectual curiosity and desire to learn and grow.
  • Prior experience with sophisticated Pre-sales Consulting or Sales Engineering.
  • Knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.

What We Offer

  • Competitive compensation with potential equity.
  • Retirement and Employee Stock Purchase Plans.
  • Flexible paid time off and comprehensive benefit plans.
  • Fertility benefits and equal paid parental leave.
  • Professional development, learning platforms, and tuition reimbursement.
  • Engagement opportunities and Employee Resource Groups.
  • An inclusive, fun, and transparent workplace culture.

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT WE'RE LOOKING FOR

Braze is looking to hire a Solutions Consultant to join our team of technical storytellers.
This customer-facing role is an opportunity to bring your skills as a Pre-Sales Engineer, technical Solutions Consultant, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, APIs, analytics, and more. 

The role is based in our London office and requires some travel to client locations across Northern Europe, at most 40% at peak times. 

WHAT YOU CAN EXPECT

  • Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
  • Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve customer needs.
  • Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.

WHO YOU ARE

  • People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are listening to them and understand their problem.
  • You’re known for being a “team player.” We just can’t emphasize this enough. You help others around you be better while improving yourself.
  • You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
  • Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team is required.
  • You have domain knowledge of three or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).

WHAT WE OFFER

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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