Return to jobs Join Riverford as a Marketing Executive and become a co-owner in our ethical, employee-owned business
Overview
Salary No salary declared 😔
Location Wash Barn
Nomad Friendly? Hybrid (In-person ~3 day / week)
Expires Expires at anytime
Organisation summary
Riverford is an innovative, employee-owned organic food delivery company committed to ethical business practices, delivering fresh organic produce to around 65,000 homes across the UK. As a proud B Corp, Riverford's positive impact on staff and dedication to the planet positions it among the top 5% of similar-sized B Corps globally. Working here means becoming a 'co-owner', contributing to a shared vision and reaping the benefits of a thriving, values-driven community.
Role Summary
- Collaborate with the CRM Lead and marketing team to engage customers through emails and app notifications.
- Create highly personalised, customer-centric marketing content to promote organic produce.
- Contribute to a positive customer experience and uphold the company's brand integrity.
Role Requirements
- Proficiency in customer engagement platforms and data segmentation.
- Adept at managing large data sets and using spreadsheets.
- Skilled in content planning, curation, and personalised marketing.
- Understanding of brand consistency and tone.
- Compliance with GDPR and marketing preferences.
- Time management and proactive task completion.
- Strategic thinking with a focus on commercial goals.
- Basic HTML and Microsoft Office suite knowledge.
Work with us at Riverford, and join a thriving employee-owned business
- Be part of a engaging, creative and committed team.
- Lots of opportunities to learn, grow, and progress in your career.
- Riverford is a wonderful company to work with, with lots of great people – and other perks too…33 days holiday pro rata (including bank holidays), generous company pension scheme, annual profit share (10% of all our profits are split equally between all co-owners), heavily discounted organic breakfasts and lunches, free organic fruit and veg, time and half on bank holidays, and free parking.
Salary – £29,430 per annum
What are the hours? This is a 12-month Fixed Term contract. The role is 40 hours a week, Monday to Friday, based out of our Devon farm, near Buckfastleigh. We encourage flexitime and hybrid working, but, you will be required to be on-site for a minimum of 2 to 3 days per week.
What you’ll be doing
Reporting into the CRM Lead, and working alongside our current Marketing Executive, you will share the responsibility of informing our customers about our amazing organic produce via highly personalised, customer-centric emails and app notifications. You’ll always have the customers’ interests at the heart of what you do, ensuring our channels are contributing positively to the overall customer experience.
Skills & experience we're looking for…
- Competent end-to-end user of a customer engagement platform or similar.
- Be technically capable of segmenting data to target audiences.
- Comfortable in dealing with large volumes of data and spreadsheets.
- Building content plans and curating content.
- Tailoring content and using enhanced personalisation for customer behaviour and needs.
- Understanding of brand consistency and the nuances of brand tone of voice.
- Know-how of when to draw on the expertise of copywriters and designers.
- An understanding of marketing preferences and adherence to GDPR.
- Be proactive in completing daily tasks and managing your time effectively.
- Be inquisitive and questioning in pursuit of the optimal plan and approach.
- Familiar with working to deadlines and prioritising tasks.
- A desire to think about the strategic impact of activity – a keen eye for commercial goals.
- Basic HTML knowledge
- Experience using Microsoft Office suite.
More than just a veg box….
Each week, Riverford delivers outstanding organic food to around 65,000 homes across the UK. This takes loads of brilliant people, from veg growers and box packers to IT experts, and more besides.
We’re a friendly, forward-thinking bunch, and our core values run through everything we do. Riverford is 100% employee owned, so working here makes you a ‘co-owner’ – and it’s not just a name! Everyone can play a part in shaping our business. Success means much more than just profits; we want this to be a place people enjoy coming to work, and a business our co-owners feel proud of.
Riverford is proud to be a B Corp; the certification for ethical businesses which work to benefit people and planet. In 2022, we were named one of the Best for the World™ B Corps! This means that our positive impact on staff scored in the top 5% of all B Corps of our size worldwide.
