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Operations Manager

NewGen Bikes


Posted over 30 days ago...


Join NewGen Global Ltd and accelerate your career in the dynamic e-mobility sector with a role that promises growth and innovation.


icon Salary

No salary declared 😔

icon Location

London, UK

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In-person- London United Kingdom

icon Expires

Expires at anytime

Organisation summary - NewGen Global Ltd is an innovative leader in the e-mobility sector, dedicated to revolutionizing the way people move. With a company culture that values trust, transparency, and collaboration, we are passionate about delivering top-quality consumer products and fostering a love for the outdoors and bike culture. As a rapidly growing company, it's an exhilarating time to be part of our mission to transform transportation.

  • Role Summary
    • Manage day-to-day operations of the company and store.
    • Act as the primary office contact, welcoming and assisting customers.
    • Handle after-sale customer inquiries and coordinate with workshops for repairs.
    • Manage calls, post, van collections, and deliveries to customers.
    • Ensure accurate invoicing and administrative duties.
  • Role Requirements
    • 1-2 years of experience in operations.
    • Excellent at uniting teams and facilitating action.
    • Ambitious and proactive approach to work.
  • Benefits
    • Competitive salary.
    • Employee share option plan.
    • 25 days of holiday plus bank holidays and tenure-based holidays.
    • Generous employee discount on products.
  • Application Process Details
    • Submit your CV and cover letter to [email removed - click apply for more details]

The Organisation - NewGen Global Ltd is a rapidly expanding company in the e-mobility sector. We are at the forefront of one of the fastest growing sectors right now, with a culture based on trust, transparency, communication, and collaboration. We are passionate about quality consumer products and lifestyle brands, the outdoors and the bike culture.

The Role - As our Operations Manager, you will be responsible for managing day-to-day company and store operations. You will be the central point of contact at the office, welcoming and guiding customers in store, dealing with customer after sale enquiries, and coordinating with the London workshop and the team in Somerset to arrange repair. You will also be responsible for picking up calls, post, booking van collections, organising deliveries to customers, and ensuring all invoices are input correctly.

Job Requirements - We are looking for a self-starter who shares our ambition to transform the way people travel for good. You should have at least 1-2 years of experience in an operations role and be a natural when it comes to bringing people together, rolling up your sleeves and making things happen.

Benefits - You will receive a competitive salary, participation in the employee share option plan ahead of the next round of fundraising, 25 days holiday + bank holidays + holiday for tenure, and a generous employee discount on your own 345.

Application Details - If this sounds like you, do send us your application including CV and cover letter at [email removed - click apply for more details]. We are excited to grow the team and look forward to hearing back from you!


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