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Sales Support Coordinator

Tony's Chocolonely

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Posted over 30 days ago...

Expired

Join the Sweet Mission to End Exploitation with Tony's Chocolonely as a Sales Support Coordinator in Amsterdam

Overview

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No salary declared 😔

icon Location

Amsterdam

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In-person- Amsterdam Netherlands

icon Expires

Expires at anytime

At Tony's Chocolonely, we're more than just chocolate makers—we're an impact company on a mission to make chocolate 100% slave-free. Based in Amsterdam, we believe in creating delicious, ethically produced chocolate while fighting to end exploitation in the cocoa industry. As a dynamic and growing business, we offer an exciting opportunity for individuals passionate about making a difference to join our vibrant team.

Role Summary:

  • Support sales processes in the export and travel retail channels to enhance brand awareness and business growth.
  • Work with international markets, coordinating sales administration and collaborating with distributor partners.
  • Be a crucial member of the Beyond sales team, reporting to the Sales Lead - Export and Duty Free Travel Retail.

Role Requirements:

  • Experience in customer-focused roles, such as sales or marketing support, customer service.
  • Ability to build strong customer relationships and deliver customer-centric solutions.
  • Proficiency in Excel for creating and analyzing sales reports and experience with ERP systems.
  • Exceptional planning and organizational skills with a keen eye for detail.
  • A commercial and entrepreneurial mindset with a proactive approach.
  • Fluency in Dutch and good English communication skills for seamless interaction with customers and the international team.

At Tony's Chocolonely, we celebrate diversity and encourage applications from all, regardless of background. If you're ready to contribute to a significant cause and your skills align with our vision, we welcome you to apply and become part of our chocolate revolution!

Tony's Chocolonely is an impact company that makes chocolate. We are committed to ending exploitation in cocoa, together. Now we're looking for a Sales Support Coordinator to join our team in Amsterdam!

The role: In this role your #1 goal is to make sure our sales processes in the export and travel retail channel are running as smoothly as possible to support accelerating brand awareness and business growth. You will be working within the beyond markets, which are our international export markets. These include Spain, France, and Portugal, as well as markets across the globe, such as Israel, Japan, Dubai, Australia and New Zealand. You will support the account managers by coordinating the sales administration and working directly with our distributor partners. You will be an essential part of our Beyond sales team and report directly to the Sales Lead – Export and Duty Free Travel Retail.

Job requirements: Relevant experience in a customer-focused position (such as sales or marketing support, customer service). You are experienced in building strong customer relationships and delivering high quality customer-centric solutions. Experience in working with Excel to create and analyze (sales) reports. Experience working with ERP systems. You get energy from planning, organization of tasks, and accurate administration. You have a commercial and entrepreneurial mindset to innovate creative solutions to seize new opportunities. You are proactive and take on responsibilities with a sense of urgency and enthusiasm. Fluent communication skills in Dutch and good communication skills in English to be able to communicate seamlessly with Dutch and English-speaking customers and the international Tony’s team.

Benefits: From classics to limited editions, we know that different flavors make life more inspiring. And not just in our chocolate assortment. At Tony’s, we welcome everyone with equal enthusiasm – regardless of race, color, age, gender, sexual orientation, nationality, disability, or parental or veteran status. Even if your skillset or experience doesn’t 100% align with a specific role, we still encourage you to apply.

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