Senior Operations and Impact Manager

Do you have a passion to drive change and tackle unacceptable issues?

We’re searching for a Senior Operations and Impact Manager to ensure the effective operating of Virgin Unite and its related charitable entities. This person will provide expertise and leadership across key operations specialisms, including governance & compliance, legal, data management and safeguarding.

Our Virgin Family

Join the Virgin Group – a diverse collective driving change, enhancing customer experience, and having a blast. We're daring, disrupting industries from finance to space, united as part of the Virgin Family.

Virgin Management, the heart of Virgin, nurtures the brand globally. Our diverse, 180-strong team in London and New York, supports every facet of the Virgin empire, including Virgin Unite, our entrepreneurial foundation, and Virgin Start-Up, empowering UK entrepreneurs. Working in synergy with various Virgin entities globally, our interests are as diverse as travel, health, music, media, finance, and space. Our unique work culture and purpose unite us.

Virgin Unite, Virgin Group's charitable foundation, inspires action. We fuel radical collaboration to challenge the unacceptable. Our overheads, covered by Richard Branson and the Virgin Group, ensure 100% of donations fuel our initiatives.

Our mission:

To create a thriving world through entrepreneurial initiatives. Our work revolves around:

• Incubating courageous collectives
• Backing entrepreneurial solutions
• Convening purposeful communities
• Challenging unacceptable issues

Tell me more

General Operations:

• Support the Operations Director in the effective running of all Virgin Unite entities.
• Build strong working relationships across the Virgin Unite team, Virgin Management teams and third parties.
• Ensure Virgin Unite has fit for purpose contracts and agreements to suit the needs of the organisation and its priorities.
• Responsible for Virgin Unite’s Salesforce System development and administration.
• Lead on the delivery of special projects and intiatives as requested by the Operations Director.

Annual Planning and Reporting:

• Responsible for the Virgin Unite annual planning process, liaising closely with team members to translate strategic objectives and priorities into an effective operational plan.
• Ensure continued focus on strategic priorities, the achievement and refinement of Objectives and Key Results (OKRs) and impact measurement.
• Track performance and update the Virgin Unite Leadership Team on progress and priorities.

Data and Impact:

• Manage data across all of Virgin Unite and related charitable entities, to ensure it is captured, analysed and communicated effectively, utilising Salesforce.
• Work with the Operations Director to map out high priority initiatives and create and lead on the delivery of an impact and leverage plan.
• Manage and develop on-going impact measurement framework and platfom.
• Lead on the tracking of leverage, working with relationship managers and data across Salesforce, and communicating impact in an accurate, robust and understandable way.

Governance:

• Lead on the writing and development of the Virgin Unite annual report and submission to the charity commission, co-ordinating content across multiple teams and stakeholders.
• Manage and maintain the risk register for the organisation and Virgin Unite’s related charitable entities.
• Lead Virgin Unite’s operations and activities globally, embedding and applying all relevant local charitable and commercial legislation.

What you’ll need

• Experience managing the operations of an organisation (ideally with knowledge of charitable entities), providing expertise and leadership across key operations specialisms, including board management, governance & compliance, legal, due diligence, data management and safeguarding.
• Experience of working in a fast paced environment, managing multiple priorities and responding to and managing change.
• Experience of turning complex information into easy to understand briefing notes and high quality presentations.
• Experience in developing and implementing impact measurement and evaluation frameworks.
• Strong delivery and project management experience.
• Experience of operating at a strategic level as well as in the detail.
• The ability to influence and support decision making at a leadership level.

The extra details

Role type: Permanent

Location: London hub (1-2 days per week) & your home space

Working hours: Full time or part time - We embrace flexible working. Let us know what hours empower you to be at your best both professionally and personally, we’ll try to find a perfect match for you and us.

Benefits: Dive into a fast-paced, evolving workspace, where your hard work and dedication is rewarded. Fancy unlimited holidays and weekly yoga? That's the Virgin way. We champion inclusion, wellbeing, and purposeful points strategies. Further benefits include flexible working, healthcare, dental schemes, pension contributions and an employee rewards scheme.

Closing date: 19 April 2024

Some of the attributes that define a Virgin person just can’t be quantified in words. We pride ourselves on welcoming people from all walks of life, with all sorts of skill sets. Most recently, we successfully campaigned to add ‘Dyslexic Thinking’ as a skill on LinkedIn. Any uniqueness is a strength and will be considered an asset to our workforce. If there is something you would like us to consider, to tailor the hiring process to the way you work best, please don’t hesitate to let us know. 

Excited to make each day rewarding? We'd love to learn more about you!