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Join Teach First as a Programme Operations Officer and play a pivotal role in shaping a fair educational future for all children.
Overview
Salary £31510.25
Location East Midlands (Nottingham); East of England (Norwich); London; North East (Newcastle Upon Tyne); North West (Manchester); South Coast (Bournemouth); South West (Bristol); West Midlands (Birmingham); Yorkshire & The Humber - Leeds
Expires Expires at anytime
Teach First is on a mission to provide equitable education opportunities, and the Programme Operations team is at the heart of this effort. With a focus on enhancing programme efficiency and participant experience, the team works meticulously to execute and refine educational processes.
- Collaborate with professionals to enhance and implement programme operations.
- Monitor key tasks to ensure stakeholder satisfaction.
- Contribute to process documentation and improvement.
- Skill in process documentation and writing guidance.
- Proficiency in Excel and Salesforce CRM.
- Adept at data handling, with analytical and problem-solving capabilities.
- Strong communication skills and openness to feedback.
Teach First is committed to building a fair education for all children. Our Programme Operations team is responsible for the design, delivery, implementation and evaluation of core programme tasks and processes across all Teach First programmes. We aim to balance a customer centred approach with optimum efficiency.
As a Programme Operations Officer, you will collaborate with colleagues across Programme Operations to support the design, improvement and implementation of effective and efficient programme processes. You will work with our Programme Operations Managers and Delivery teams to provide insight and support to implement and improve our programme processes. For core Programme processes, Programme Operations Officers will execute and monitor key tasks to ensure a high-quality experience for our external stakeholders.
We are looking for someone with the ability to document and improve processes and write effective guidance. You should have good knowledge of excel and Salesforce CRM with the ability to handle data effectively. Strong analytical and problem-solving skills are essential, as well as being a strong communicator, fast learner and adaptive to feedback.
Teach First’s core benefits include 27 days holiday per annum (3 of which must be taken during the holiday shutdown period between Christmas Day and New Year's Day), participation in the pension scheme via Salary Exchange (with an employer contribution of up to 6%), life assurance, income protection and private healthcare. Through our flexible benefits platform access to subsidised dental membership, health screening, discounted gym membership, travel insurance, Give As You Earn and the option to buy annual leave.
This role requires that the successful applicant and Teach First make a joint application to the Disclosure and Barring Service (DBS) for a background check. Having a criminal conviction will not necessarily exclude you from appointment. This role is based within the UK and every employee is required to supply the appropriate documents to prove that they have the right to work in the UK before and where applicable throughout their employment with Teach First.
