Sector Relationship Manager - Built Environment

Closing date: 9 am on Monday 20 May 2024. We expect that first round interviews will take place in the week commencing Tuesday 28 May 2024

Start date: ASAP

Job location: Predominantly remote, UK. However, this role will involve in-person networking as well as relationship building and management (for example, one-to-one meetings, attending sector events and networking opportunities to support senior colleagues), so a London-based candidate, or a candidate with easy access to London, is preferred. Candidates must be UK-based

Job type: Permanent

Hours: Monday - Friday, 9am - 5pm; 25 days holiday p.a. plus public holidays

Salary: £40-45,000 gross p.a., depending on experience

Reporting to: Head of Built Environment

Who are we

The Chancery Lane Project (TCLP) is the largest network of lawyers and business leaders using commercial contracts to deliver rapid decarbonisation globally. We work internationally with large public and private sector organisations (and the lawyers who advise them) to deliver fast and fair decarbonisation through contracts. We do this because contracts govern the entire global economy, and we believe that changing these contracts is one of the fastest ways of tackling the climate crisis. We do this by publishing open-source content, building networks of practitioners and engaging directly with organisations and governments in over 110 countries.

Learn more about us:

• Read our summary strategy, and our approach to delivering this strategy in high impact sectors
• Explore our website including our careers page
• Review some of our content such as our contract clauses, guides and case studies

Purpose of the role

The Chancery Lane Project is looking for a full-time, permanent Sector Relationship Manager who will be responsible for managing all engagement activities in our built environment sector team.

What you’ll do

• Manage the administration, logistics, and project management for the built environment sector team, including managing diaries and emails, and keeping our customer relationship management (CRM) system up to date. 
• Identify and scope the companies, individuals, and networks within the built environment sector for TCLP to form relationships with.
• Support the Head of Built Environment and Senior Associate with forming key strategic relationships. This will involve you doing some relationship management of your own.
• Support the built environment team with the logistics and administration needed to create and coordinate successful professional networks. This includes being the first point of contact for network members, managing relationships with members, and helping to run the network in a way that makes membership rewarding and valuable.
• Take the lead on organising all aspects of TCLP-led events, meetings, and workshops for the built environment. This includes sourcing suitable locations, liaising with speakers and attendees, managing materials, and dealing with technical requests such as catering, travel, and equipment.
• Gather, share, and store knowledge and intelligence about the built environment sector for effective relationship building by the built environment and other sector teams. 
• Work with the sector relationship managers in other TCLP sector teams and with our engagement team to: 
• develop and maintain an events calendar
• ensure a TCLP presence at all relevant events.

You should apply if

Overall

• You are passionate about taking action to deliver real change in the climate crisis.
• You understand the importance of relationship building for meeting ambitious goals. 
• You enjoy meeting people and developing and nurturing relationships with them.
• You are experienced in attending to the needs of big, diverse groups of people.
• You can manage and organise lots of information in an understandable and clear way. 
• You are self-sufficient and highly organised, with excellent attention to detail. 
• You are confident working across departments to make sure the organisation is joined up.
• You are a skilled administrator, and project manager, and proficient in managing relationships. 
• You are willing to muck in to get things done.
• You are willing to learn about the built environment as a sector. 

Skills and attributes

• You are confident working autonomously. Although you will collaborate with leadership in the organisation, you are comfortable thinking and planning independently and enjoy learning. 
• You are highly self-motivated and can work just as effectively on your own as well as in a team. 
• You value inclusivity and use empathy and compassion in the workplace.
• You’re energised by working with others and enjoy collaboration. 
• You are organised and methodical, with effective project management and prioritisation skills that allow you to maximise impact.
• You are used to multitasking.  
• You have a foundational understanding of the strategies, methods, and practices used to engage and connect with individuals, teams, networks, and communities. 
• You have excellent communication and interpersonal skills, with the ability to communicate with stakeholders at all levels. 
• You are accustomed to working in fast-paced, dynamic environments within high-performing teams.
• You possess analytical and problem-solving skills, to identify issues, and analyse situations to develop and implement effective solutions. 

Experience

• Demonstrable success in managing relationships with third parties, clients, and members of professional networks.
• Updating and maintaining CRM systems (eg Salesforce). 
• Experience scheduling meetings and events for executives, teams, and third parties. 
• Experience in researching and preparing materials and briefings to facilitate events, meetings, and workshops.
• Able to conduct research to understand an industry, professional network, sector, or audience. 
• You have had to use strong networking skills to identify and connect with a variety of audiences, especially key decision-makers. 
• A background in relationship management skills to support partnerships, collaborations, and opportunities. 
• Familiar with knowledge sharing, and exchanging information, skills, and best practices among individuals, teams, and organisations. 
• An understanding of or interest in the built environment sector is desirable but not essential. 

What you’ll receive in return

• The opportunity to use your skills and experience to take meaningful action for the climate and do work that aligns with your values.
• The opportunity to network widely with critical decision-makers and stakeholders in significant organisations across the global business and legal community.
• Flexible working and a culture that genuinely puts family and a work-life balance first. 
• A fast-paced, respectful, and people-forward working culture which places a high level of importance on inclusivity and empathy for employees as individuals. 
• 25 days holiday per year plus public holidays.
• The option of additional holidays to reward sustainable modes of travel.
• 8% employer pension contribution, 4% employee contribution.
• A cash health plan.
• An employee assistance programme.
• A commitment to professional development opportunities.
• Fully remote working. With the option of using an office or co-working space anywhere near you, for up to three days per week, as we understand some people enjoy a change of scenery and working from an office. 
• Modern tools that let you get on with your job, such as Slack, Google Suite, and Notion.

Who you’ll work with

You’ll join a growing organisation of 20 highly motivated people. We’re collaborative, supportive, and we value learning from each other. The built environment sector team will be a team of 3. You’ll report to our Head of Built Environment and work closely with other members of the wider organisation. For now, you won’t line manage anyone, but that may change as we grow.

Despite being a remote organisation, we have built a supportive and sociable work culture. We encourage colleagues who live near each other to meet and work together too, if they want to. Many of our team are based in London and our management team meets in London at least once a month. Twice a year, the entire organisation meets for two days in person, which encourages deeper, richer conversations about our strategy, and allows us to work creatively as a whole team to promote better ways of working and increasing our impact.

How to apply

Candidates must have the right to work in the UK (you will be asked to provide evidence of your right to work in the UK if you are invited to interview).

Apply through our careers page with a CV (no more than 3 sides of A4) and cover letter (no more than 2 sides of A4).  Your cover letter will: 

• demonstrate how you meet the knowledge, skills, and experience in the person specification above. If you don’t quite meet all of the criteria, then tell us about how you would use transferable skills to close the knowledge or experience gaps you have
• confirm your right to work in the UK
• include your notice period
• explain any substantial gaps in your CV.

Interview structure:

• First stage: if successful at the application stage, you’ll be invited to submit a short one-way video introduction.
• Second stage: a virtual 1-hour interview with a small panel from our team.
• Third stage: an in-person 1.5-hour interview in London with a small panel from our team. You’ll prepare a short task in advance, for discussion during the interview. 
• Offer: we’ll contact the successful candidate with an offer as soon as we can after the third stage. If you’re unsuccessful in the final round, we’ll give you feedback to explain why.

The ease and accessibility of our recruitment process for you is important to us! If you need us to make any reasonable adjustments to the hiring process, email [email removed - click apply for more details].   

Applicant privacy notice

By submitting your application, you allow us to keep your data on file. We store all data in line with UK GDPR regulations which can be found here.