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Wholesale Account Coordinator

TOMS

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Posted 1 week ago

Join TOMS—a business that changes lives and champions mental health—as a Wholesale Account Coordinator

Overview

icon Salary

£58000 - £61500

icon Location

US HQ - Hybrid

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icon Expires

Expires at anytime

At TOMS, our mission is to use business for good, creating a positive impact with every product sold. We're not just a shoe company; we're a global movement dedicated to improving lives through our commitment to mental health access. As a proud B Corporation and a member of the Fair Labor Association, we strive for transparent and equitable compensation and offer a supportive, anti-racist work environment.

Role Summary:

  • Manage and coordinate orders for domestic and international customers from entry to shipping.
  • Provide exceptional service to sales partners and wholesale accounts.
  • Build and maintain strong relationships with customers, distributors, and internal teams.
  • Handle logistics, compliance, and shipping procedures.

Role Requirements:

  • Excellent organizational and communication skills.
  • 3-5 years of experience in Wholesale Customer Service.
  • Proficiency in EDI processes and ERP systems, SAP preferred.
  • Intermediate skills in Excel.

We offer a hybrid work environment, with a home office stipend, competitive health benefits, 401K with company matching, generous PTO, paid holidays, and free shoes. We encourage applications from everyone and support diversity in our workforce.

TOMS is in business to improve lives. When you wear or work with TOMS, you help fund access to mental health resources for the millions of people who need them.

The role: The Wholesale Account Coordinator will be responsible for managing and coordinating orders for both our domestic and international customers from entry point to shipping, providing the upmost service level to our sales partners and wholesale accounts. This role involves building and maintaining strong relationships with customers, distributors, and working cross functionally internally to address all points of order management. This includes handling logistics, compliance regulations, and shipping procedures.

Job requirements: The ideal candidate will possess excellent organizational skills, strong communication abilities, and a comprehensive understanding of international and domestic wholesale operations. You should have 3-5 years of experience in a Wholesale Customer Service role, knowledge of EDI processes and experience in working with EDI accounts, experience using ERP systems, SAP preferred, and intermediate Excel skills.

Benefits: We offer a hybrid work environment - work from home most days and come into our Culver City, CA office 1 x a week to meet with your team. We provide a $600 stipend when you join to furnish your home office how you like, plus $100 annually to refresh your supplies and gear. We also offer medical, dental, and vision insurance; 401K with company matching, a generous PTO policy, 12 paid annual holidays one floating holiday, and 4 free pairs of shoes per year.

TOMS is a proud B Corporation and a member of the Fair Labor Association. We're committed to transparent and equitable compensation, benefits, and opportunities. We are an equal opportunity employer, committed to intentional anti-racism in all areas of our organization and will consider qualified applicants with criminal histories in accordance with the L.A. Fair Chance Initiative Ordinance.

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