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Join Save the Children UK as a Service Design Lead and shape our service transformation to improve children's lives worldwide.
Overview
Salary £55400 - £61500
Location Farringdon, London/Home-based - Hybrid
Expires Expires at anytime
Organisation summary:
Save the Children UK is a leading charity dedicated to improving the lives of children globally. By joining our team, you'll contribute to giving children a healthy start, the opportunity to learn, and protection from harm. In times of crisis, we're at the frontline, ensuring we're amongst the first responders and the last to leave, steadfast in our commitment to children's welfare.
- Role Summary:
- Collaborate with the People team and cross-functional groups in our transformation programme.
- Help redefine Service Design to create more agile, data-driven, and customer-oriented internal services.
- Drive the development of user-centred design solutions as part of a multidisciplinary team.
- Role Requirements:
- Expertise in Service Design with a focus on customer-centric solutions.
- Proven experience in mentoring others in design thinking and human-centred service design.
- Strong track record of working in multidisciplinary project teams and engaging others in customer-centric service design.
- Application Process Details:
- Apply as soon as possible to avoid disappointment due to early vacancy closure in case of high volume of applications.
We are looking for 2 proactive and collaborative individuals to join the People Team as Service Design Leads. These roles present an exciting opportunity to work with the People team, Organisation of the Future team and cross-organisationally on our transformation programme, shaping a new approach to Service Design at Save the Children UK.
About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.
About the role As part of our organisation wide transformation programme, Organisation of the Future (OoF), the People Team at Save the Children has been on a journey to be more agile, data driven and customer experience oriented. We are now looking to bring this approach to all our central services and are looking to redesign the way we offer services internally. We hope that this will help build our muscle as a human-centred organisation from the inside out.
Job requirements To be successful, you'll bring: Service design expertise in designing customer-centric end to end solutions. Experience in mentoring and developing other people's capability and confidence in design thinking customer/human centred service design. Experience of working as part of a multidisciplinary project team, with the ability to engage people meaningfully in customer-centric service design and drive forward the delivery of a user centred design solution.
Benefits We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Applications details To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.
