Head of Product Enablement

Job Title: Head of Product Enablement
Working Pattern: Monday to Friday, 36.25 hours per week
Salary: Negotiable and up to 30% bonus and benefits
Location: London

At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated senior leader within Product & Technology, ready to make an impact, we've got a space with your name on it!

The main purpose of the role is to deliver on the bank’s ambitions of delivering best in class, hyper personalised customer journeys, backed by consumer insights and data.

We are Tandem - Where impact meets innovation

Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.

Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends.

Your team: Collaborators in change

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
  
Your Impact: Building a greener tomorrow

As a Head of Product Enablement at Tandem your focus will be on:

• Report in to the Director of Product and help accelerate the core deliverables and roadmap items.
• Acting as a key contact point between C-level, Business/Product and Technology to accelerate delivery
• Leading the liaison between Product and Business areas to ensure commercial suitability and benefits realisation of deliverables
• Line managing and leading team members in the Product space
• Managing key relationships with our 3rd party vendors
• Acting as the thought leader, enabling Director of Product to develop and deliver strategic propositions for the bank
• Managing the risks, reporting and audit considerations as part of leading Product roadmaps
• Helping deliver on our innovation roadmap

We’d love to hear from you if you have:

• Experience leading Product and Delivery focused teams
• Experience in delivering roadmaps and managing technical/non technical requirements
• Experienced with leading data and analytics
• Experienced with and comfortable presenting at C-level/ExCo & Board
• Background of banking and financial services will be highly desirable

Rewards that reflect your value, what’s in it for you?

At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us:

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health worth a minimum of £750 per year
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact Amplified

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:

• Volunteer 2 days a year for charity > receive an early Friday finish
• Raise £200 per annum for charity > Tandem provide PR and marketing support
• Have renewable energy at home > receive an additional 1 day annual leave
• Drive an electric car > receive £500 towards a home charger

Ready to make your mark? 

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.