Office Assistant

Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care wildly. Caring wildly is celebrating the little things we all do for each other every day. Not just the big occasions. It’s being there for the highs. Stepping up for the lows.

We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.

Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.

Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. 

🛠️ People Experience @ Bloom & Wild Group

The People Experience Team cares wildly about our company culture. We really believe in the power of connection and creating rich moments with our team, and that these factors support a healthy, happy business. Our aspiration for our offices is to create an environment that nurtures and encourages valuable face-to-face connection and collaboration. We organise memorable events, celebrate our team’s milestones and delight them with thoughtful gifts. We are the ‘yes’ people when it comes to supporting team offsites, L&D and DE&I events. But above all, we are known for always providing that extra something in everything we do! 

⚙️ What you'll be doing:

You'll take pride in our office space and make sure it’s always at its best. You will take the initiative to look around the space and think “what can I do?” and always look for innovative ways to create an uplifting environment that our team will look forward to visiting Be our in-office culture champion, building strong relationships with everyone and working closely with our UK People Experience Manager to continuously improve and evolve our culture Ensure visitors to the Bloom & Wild office have the best possible experience. You take pride in ensuring the visitor experience is a delight: from welcome, to meeting rooms, to refreshments Support our UK People Experience Manager with organising (on-site) connection events such as our Monthly Meeting days and socials, and major company events that are held off-site (Summer / Winter parties) Celebrate key moments memorably and make sure our people feel appreciated, through co-ordination of our Delighting Program (gifting around team anniversaries, promotions, new parents etc)  Go to person for our new joiners - making them feel warmly welcomed by owning parts of our onboarding process  Run the continuous improvement project plan for our  London office - regularly seek feedback on suggestions & improvements, and take quick action to ensure our team feels heard and our office experience is the best it can be Responsible for project managing, supervising and coordinating the work of  contractors and 3rd party suppliers (i.e. cleaners, Workspace etc - occasionally out of hours and at weekends if necessary), while ensuring minimum disruption to the business. You’ll continuously look for the best contacts and suppliers to work with  Support the People Team with organisation of on-site training & events, and hosting our weekly stand ups Location - 5 days a week in our office in Vauxhall

🏡 Belonging @ Bloom & Wild

We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers.  We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.  Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working.  

🧭 Our ways of working

We really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. 

We also believe in flexibility that supports you, the work you do, and your team.  How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager.

Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day.

We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day:

Lead change for good: we have the guts to try new things and step up to do what matters most

Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas 

Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference

Stay open, be curious:we’re open about what we’re doing and why, and we welcome challenges from each other

🌟 Work that works for you

To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 

Our perks and benefits include:

⏰ Flexible working & work from abroad 

🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year

💛 1 volunteering day each year

🐣 Enhanced family leave and a workplace nursery scheme

🌱 A flexible training framework for every stage of your career 

💐 Irresistible discounts on our products, blooms & subscriptions!

📈 Share in our success with a choice to take equity options from day 1

For more information on our perks & bens, please see www.bloomandwild.com/careers.

🫱‍🫲 Getting hired

We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you. 

If your application is successful, you can expect to interview with Maud, our People Experience Lead, to run through your experience, motivations and the role in more detail. Following this we'll invite you to prepare for a task based interview with other members of our People team.

We believe in leading change for good, so if there’s anything that we can do to help you flourish throughout your application process with us, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. 

#Bloom&Wild