Senior Production Specialist FTC

*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion.

The role in a nutshell

Reporting to the Managing Producer you’ll be responsible for the successful delivery of tactical changes on site and the smooth orchestration of marketing elements for some of our largest partners. You will triage inbound commercial/partner requests, understand the requirements of the commercial briefing, collect assets directly from our partners, and submit complete requests to the marketing team. Additionally, you will handle the hands-on execution of our partners' tactical promotional activities. You will support internal teams (commercial, marketing, finance) as well as partner-facing discussions on campaign delivery. You’ll work closely with commercial, marketing, and our partners to ensure successful delivery.

Day to day responsibilities 

• Own the operational relationship with both internal teams and key partners.
• Triaging inbound partner/commercial requests
• Support the account management team in executing on site changes.
• Submitting briefs, booking/amending, and rescheduling media execution with Marketing and Production.
• Develop collaborative relationships with our key partners to ensure successful orchestration of marketing and tactical elements.
• Communicate directly with partners via a ticketing system to request consolidation and coordination of digital content.
• Mentor Production Specialists, allocating inbound requests in the absence of the Production Manager.
• Support internal teams to increase their knowledge of site orchestration and marketing tactics.
• Lead initiatives to improve the effectiveness of site changes and marketing elements, identifying areas of potential enhancement, and driving improvements in partner engagements.
• Escalate any issues to the Production Manager or Head of Partner Operations.

What we need from you

• Significant experience in working directly with operational aspects of site orchestration and marketing activities.
• Understanding of different approaches partners take to marketing and promotional changes.
• Demonstrated partner-facing experience with a consultative approach to identify issues and opportunities, working collaboratively to find win/win solutions.
• Proven experience in handling multiple projects simultaneously and prioritising based on business and partner demand.
• Demonstrated analytical mindset, with experience in looking at complex data and identifying trends or abnormalities to inform your approach.
• Working knowledge of HTML, CSS, and an eye for responsive design.
• Knowledge of graphics packages and confidence in using Adobe/Microsoft/Google software (Photoshop, InDesign, Excel, PPT, Word, or equivalent software).

We've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the world’s largest Student Affinity Network, with over 22 million verified members in 115 markets including the US, UK, Germany, India, Canada and Australia. We work with 800 of the world’s biggest brands globally, taking their products and services into the hearts and minds of tomorrow’s professionals, delivering engagement, building affinity and sales. You’ll also be working for a Great Place to Work CertifiedTM company who have been recognised on the UK’s Best WorkplacesTM for Wellbeing and UK's Best Workplaces for Women 2022 list. To find out more about our workplace initiatives, see our UK exclusive case study with Great Place to Work and be sure to visit our profile for more information.

We offer a fast paced, fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home, whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard at UNiDAYS, but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package.

Our perks include:

• 25 days holiday per year increasing with length of service, plus flexible bank holidays
• Competitive salaries
• 4pm finishes every Friday
• Company bonus scheme
• Company pension scheme
• Private health insurance (Vitality)
• Income protection policy
• Life assurance policy
• Employee Assistance Program
• Enhanced parental leave pay
• Core hours with flexibility around how/when you manage your time
• Regular team building activities
• The latest tech and hardware will be supplied from day one
• Good Vibes Program: we know we’ve all had to adapt to new ways of working and UNiDAYS has always taken pride in the community we’ve created in the office but we’re just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties, pottery classes, wellness classes and guest speakers just to name a few!
• Support for home working for all new team members. We will help assess your home set up and you can expense £150 towards any additional furniture you may need to be safe and comfortable when working from home

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.