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Join the innovative team at Monzo to transform the banking experience and make a tangible impact on the financial industry
Overview
Salary £85000 - £100000
Location London
Nomad Friendly? 
Expires Expires at anytime
Monzo is revolutionizing banking with its customer-centric approach, cutting-edge features, and vibrant team culture. We're departing from the traditional banking methods to offer a seamless, problem-solving financial experience that changes lives. Our award-winning customer service and financial education initiatives set us apart, and we're looking for passionate individuals to contribute to our mission of making money work for everyone.
Role Summary:
- Act as the primary contact for Monzo's partner payment schemes like Pay.UK, Bacs, and Faster Payments.
- Represent Monzo at payment scheme committees, ensuring the bank's interests are voiced and advanced.
- Lead projects related to payment schemes, such as the UK's New Payments Architecture.
- Manage compliance with scheme governance and stay updated with industry changes.
- Build and maintain strong relationships with payment schemes and third-party suppliers.
- Negotiate contracts and manage the economics of payment schemes within Monzo.
- Provide performance reporting and benchmark Monzo's standing within payment schemes.
Role Requirements:
- Proven ability to lead technical projects from start to finish.
- Excellent communication and strong negotiation skills.
- Significant experience in project management.
Application Process Details:
- Initial call with a recruiter (30 mins).
- Call with the Hiring Manager (30 mins).
- Role Specific Interview (60 mins).
- Values & Collaboration Interview (60 mins).
Candidates are offered a competitive salary (£85,000 - £100,000) with stock options and benefits, flexible working hours, a learning budget, and the flexibility to work part-time. Monzo prides itself on being an equal opportunity employer committed to diversity and inclusion. Find out more about our culture and benefits, and how we support growth and diversity on our blog and reports.
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our team about what it's like working at Monzo ✨
📍London | 💰 £ 85,000 - £100,000 + Benefits | Hear from the team ✨
Payment Scheme Managers act as the interface between Monzo and our various payment schemes (Mastercard, Bacs, Faster Payments etc). They represent Monzo to the schemes, manage the relationships, and lead scheme related projects. They ensure Monzo’s interests are well represented at the scheme level, and that the company is compliant with scheme rules. This role is critical in ensuring Monzo’s success within the UK payments industry, and is essential to the bank.
Your day-to-day:
- Being the first point of contact for, and managing our relationships with, our partner payment schemes (Pay.UK, Bacs, Faster Payments etc), and suppliers.
- Representing Monzo in payment scheme committees, acting as a senior voice and champion for the bank and the industry.
- Working on and leading payment scheme related projects like the UK’s New Payments Architecture, and onboarding and managing new schemes.
- Relaying Monzo’s requirements to partner schemes and third parties, and vice versa.
- Ensuring Monzo is compliant with scheme governance, and staying abreast of changes.
- Forging strong relationships with schemes and third parties.
- Negotiating contracts between Monzo and third parties, and owning the mini P&L and performance and unit economics for payment schemes at Monzo.
- Communicating general scheme performance, reporting and benchmarking Monzo’s performance with the schemes.
You should apply if:
- Ability to run technical projects end-to-end
- Excellent communication skills
- Strong negotiation skills
- Extensive project management experience
The Interview Process:
Our interview process involves 4 main stages:
- A call with a recruiter (30 mins)
- Initial Call with Hiring Manager (30 mins)
- Role Specific Interview (60 mins)
- Values & Collaboration Interview (60 mins)
Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our hiring team at various points during your process, but if you do have any specific questions before this please contact us on [email removed - click apply for more details].
What’s in it for you:
💰 £85,000 - £100,000 ➕ plus stock options & benefits
📍This role is based in our London office, 2-3 days per week
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefitshere
If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.
#LI-TK1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
